Karl Soloe | Page 10

great organization I have been buying my cars and having them serviced at this dealership for over 20 years. Everything is always excellent. Good people, great custome I have been buying my cars and having them serviced at this dealership for over 20 years. Everything is always excellent. Good people, great customer service. More

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Great Customer Service As usual, great customer service provided by the Service Department. Ms. Crystal Downs has and continues to provide excellent customer service for me As usual, great customer service provided by the Service Department. Ms. Crystal Downs has and continues to provide excellent customer service for me & my family. Even though I Live in New Kent county, it is worth the drive, knowing that I will be satisfied. Thanks Crystal. More

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2008 Pilot Maintenance My wife's vehicle needed service and there are 2 employees Crystal (service advisor) and Karl (maintenance manager) have worked hard to keep my wife's My wife's vehicle needed service and there are 2 employees Crystal (service advisor) and Karl (maintenance manager) have worked hard to keep my wife's 2008 Honda Pilot running like its new!! More

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Best Honda Service Department in Virginia! My family and I have received excellent service from Mr. Soloe and all of his employees for the past twenty five years. My most recent experience was My family and I have received excellent service from Mr. Soloe and all of his employees for the past twenty five years. My most recent experience was on April 7, 2017. I had the good fortune to be assisted by Mr. Jack Kovacik. He is knowledgeable, friendly, and professional. I enjoy bringing my cars to Colonial Honda for service. The friendly, helpful, and courteous atmosphere is like coming home. Thanks for being there for me. More

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Service department is honest I think it's important that the service department be as honest as the sales department is. At Colonial Honda, it is! Karl Soloe always ensures that I think it's important that the service department be as honest as the sales department is. At Colonial Honda, it is! Karl Soloe always ensures that customers are taken care of, and treated well. Any time I've had a question about anything, Karl has been quick to answer my questions until I'm satisfied. This means a lot to me. I've been buying Hondas and having them serviced at Colonial Honda for a LONG time. This dealership is good all around. I like being able to trust them with my cars. More

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Outstanding service A professional experience. The personnel are competent knowledgable and truly interested in in serving the customer. I would never consider taking m A professional experience. The personnel are competent knowledgable and truly interested in in serving the customer. I would never consider taking my vehicle anywhere else. I know the service personnel always do me RIGHT. Thanks. Gene C More

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Excellent Service I have consistently received excellent service from the service department over the past 3 years. I drive 30 miles out of my way to have them service I have consistently received excellent service from the service department over the past 3 years. I drive 30 miles out of my way to have them service my Pilot. More

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Buying Made Easier I recently bought my 5th car from Colonial Honda (4th from Gordon Winfield) and would recommend this dealership and Gordon to anyone who needs a new v I recently bought my 5th car from Colonial Honda (4th from Gordon Winfield) and would recommend this dealership and Gordon to anyone who needs a new vehicle. Gordon works tirelessly to insure you get the most for your money. Buying a car can be stressful, time consuming, and expensive. Gordon is helpful in making the choices best suited for you! More

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Too many loose ends I came to the dealership knowing exactly what car I wanted so I didn't expect to spend hours there. But it seems that is still a requirement even if I came to the dealership knowing exactly what car I wanted so I didn't expect to spend hours there. But it seems that is still a requirement even if you come prepared. Had to make too many trips back to the dealership to get everything finalized. We had questions on several subjects that sent us to several different 'experts' for answers making the whole process agonizing and some of those experts had no answers even when the document in question was put in front of them. Alan, who is not listed below, was great. More

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New Car for my GRANDSON !!! I recently purchased a new Honda Civic for my grandson as a college graduation present. Naturally, I went to Colonial Honda and sought out Gordon Winf I recently purchased a new Honda Civic for my grandson as a college graduation present. Naturally, I went to Colonial Honda and sought out Gordon Winfield to help me with the purchase. My wife and I have been buying cars from Colonial Honda and Gordon for 30 years and there is NO WHERE ELSE that I would go. Gordon is THE BEST to work with and the entire staff at Colonial Honda is head and shoulders above any car dealer in the Richmond Metropolitan area. My grandson is happier than ever. He LOVES his car. As a grandparent, i could not have asked for anything more. I know that Colonial Honda will take care of his car and I also know that my grandson will be safe in a car that is manufactured by the Honda Motor Company. More

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