Kate Durbin
Kate Durbin at #1 Cochran Cadillac of Monroeville

Kate Durbin | Page 2

Reputation Manager

#1 Cochran Cadillac of Monroeville

4520 William Penn Hwy
Monroeville, PA 15146

4.8
44 Reviews
4.8

44 Reviews

Write a Review

44 Reviews of Kate Durbin

April 06, 2025

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Employee Rating

Great service dept. They were able to diagnose the problem and fix it in the same appt. More

by Jjttwo
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron

Apr 07, 2025

#1 Cochran Cadillac of Monroeville responded

We're happy to help get you back on the road and running smoothly! Please let us know if there's anything else we can do to assist.

April 06, 2025

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Great people reliable workmanship on time performance service rep Bryan was excellent car wash was nice More

by Nevin m
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Recommend Dealer
Yes
Apr 07, 2025

#1 Cochran Cadillac of Monroeville responded

It's our pleasure to help! We hope to work with you again.

April 05, 2025

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Customer service was nice but my car was returned a mess. Every wheel is caked with white grease and dirty. I would have expected to atleast have it returned in the same condition I gave it. More

by Nicole S
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Clay he was nice!

April 05, 2025

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This dealership has always made me feel valued as a Customer. They make proactive recommendations but do not oversell More

by Dolly
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Service Advisor

Apr 06, 2025

#1 Cochran Cadillac of Monroeville responded

Thank you for making us your Cadillac home! We look forward to welcoming you back for your next visit.

April 03, 2025

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My experience was very pleasant I never thought that I would be driving a Brand New Cadillac but with the experience of Donna and Dale they made it possible I feel like we made friends for life More

by Humbolt 15
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Recommend Dealer
Yes
Apr 06, 2025

#1 Cochran Cadillac of Monroeville responded

Thank you for the glowing review! We appreciate the kind words, and will be sure to pass along your praise to our team. We hope you're enjoying your new Cadillac, and that we will see you again!

March 30, 2025

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I appreciated the video of my car and had plenty of of information about the repair More

by Rpagostino
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Recommend Dealer
Yes
Apr 01, 2025

#1 Cochran Cadillac of Monroeville responded

We're glad to hear you found our technician video feature to be helpful! Please let us know if there is anything else we can do to assist.

March 30, 2025

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They looked at my car in a timely manner and my advisor was very open and honest about what was going on with my car which I greatly appreciated. More

by ezynie97
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Downs

Apr 01, 2025

#1 Cochran Cadillac of Monroeville responded

We're happy to help! Please let us know if there's anything else we can do to assist.

March 24, 2025

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The service from Darius and Lee was out standing, they were very thorough with the entire process and very accommodating with any questions and concerns that my wife and I had. I will be recommending the More

by Jlampe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Darius Singleton and Lee ( sorry I can’t remember his last name)

Mar 25, 2025

#1 Cochran Cadillac of Monroeville responded

Thank you for recommending us! It was our pleasure to work with you. We hope you are enjoying your new car!

March 24, 2025

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Clean and helpful, worked very quickly to get us a rental car so we gad transportation while our Escalade was down More

by Doug
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Downs

Mar 25, 2025

#1 Cochran Cadillac of Monroeville responded

It's our pleasure to help! Please let us know if you need anything else. We hope to see you again!

March 23, 2025

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My car was serviced quickly and the customer service was excellent. Everything was thoroughly explained. More

by Neetluv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron

Mar 25, 2025

#1 Cochran Cadillac of Monroeville responded

It's our pleasure to help! We appreciate you choosing to work with us, and hope to see you again.

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