Professional, efficient, polite, and solution oriented.
Excellent experience! This experience is no different than any previous experience, that’s the reason we keep coming back.
Excellent experience! This experience is no different than any previous experience, that’s the reason we keep coming back.
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by JAR
Service Price Transparency
Feb 11, 2025 -
#1 Cochran Cadillac of Monroeville responded
Thank you for the glowing review! We value your continued loyalty, and look forward to serving you again.
The service department was awesome.
Got me in super fast and took care of my issue quickly.
Got me in super fast and took care of my issue quickly.
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by mlp1713
Service Price Transparency
Other Employees Tagged:
Clay Cova
Feb 08, 2025 -
#1 Cochran Cadillac of Monroeville responded
We're happy to help get you back on the road and running smoothly! Please let us know if you need anything else.
Aaron was very polite, professional and friendly— kudos
to him and the whole team at Cochran!
to him and the whole team at Cochran!
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by Cleopsu
Service Price Transparency
Other Employees Tagged:
Aaron
Feb 04, 2025 -
#1 Cochran Cadillac of Monroeville responded
Thank you for the great review! We appreciate the kind words, and will pass along your praise to our team. Please let us know if you need anything else!
Great experience!
Gave us an incredible deal and made the process so easy. Will definitely go back!
Gave us an incredible deal and made the process so easy. Will definitely go back!
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by edcarol5
Other Employees Tagged:
Greg
Feb 03, 2025 -
#1 Cochran Cadillac of Monroeville responded
Thanks for sharing your great experience with us! It was our pleasure to work with you. We appreciate you choosing us, and look forward to welcoming you back again!
Excellent service and courteous service techs.
Wait time was also excellent and waiting area very comfortable.
Wait time was also excellent and waiting area very comfortable.
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by Dyarlett
Service Price Transparency
Jan 30, 2025 -
#1 Cochran Cadillac of Monroeville responded
Thanks for sharing your great experience with us! It's our pleasure to help. We hope to see you again!
Great service!
Service guys were great, communicated everything so we knew exactly what was going on!
Service guys were great, communicated everything so we knew exactly what was going on!
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by JTG
Service Price Transparency
Other Employees Tagged:
Clay
Jan 27, 2025 -
#1 Cochran Cadillac of Monroeville responded
It's our pleasure to help! Please let us know if you need anything else.
Great service advisor Brian helps out all the time good
service clean dealership all nieces people
service clean dealership all nieces people
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by Ghartle1952
Service Price Transparency
Jan 27, 2025 -
#1 Cochran Cadillac of Monroeville responded
Thanks for the great review! We value your loyalty, and look forward to working with you again.
Bryan Downs always helps above and beyond.
Makes me happy I bought at Cochran in Monroeville,
Makes me happy I bought at Cochran in Monroeville,
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by avincent45
Service Price Transparency
Other Employees Tagged:
Bryan Downs
Jan 24, 2025 -
#1 Cochran Cadillac of Monroeville responded
Thank you for the kind words! We will share your praise with our team. We value your loyalty, and look forward to serving you again!
First time getting my Cadillac serviced at Cochran
Cadillac. I left another dealership because I was unhappy with the service provided. I'm glad I did. Extremely satisfied with customer service at Co
Cadillac. I left another dealership because I was unhappy with the service provided. I'm glad I did. Extremely satisfied with customer service at Cochran.
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by tozer53
Service Price Transparency
Other Employees Tagged:
Clay Cova
Jan 18, 2025 -
#1 Cochran Cadillac of Monroeville responded
Thank you for giving us the opportunity to serve you! We hope to see you again.
Very high cost for work performed and then none of the
gauges were reset. The tires had low air pressure and were not checked. No good experience.
gauges were reset. The tires had low air pressure and were not checked. No good experience.
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by williamr
Service Price Transparency
Jan 16, 2025 -
#1 Cochran Cadillac of Monroeville responded
Thank you for taking the time to share your experience with us. We apologize for any inconvenience that was caused. We'd like to further investigate and address any issues internally as needed. Please email us with best contact information and details about your visit at feedback@cochran.com. We look forward to reaching a resolution together.
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