Kate Haro

I didn’t want to rate the dealership because I am not sure what falls on them and what falls on the sales force. I was extremely disappointed and frustrated with Mr Franklin because after a complete fai sure what falls on them and what falls on the sales force. I was extremely disappointed and frustrated with Mr Franklin because after a complete failure on a deal I was working on - he said he would call me right back and forgot. Sure it happens but he was going to try and clear up what was messed up all in price that changed 4,500 for a reason never given. Well the next morning Mr Franklin texted me that he forgot to call back the night before and well the car had sold after hours so there was that. As far as the dealership- Bailey a Sales Rep came in after I was talking with another Sales specialist. She raised the price 4,500 after we had already had an all in price. And the fees are crazy and the advantage plus is crazy and the no financing is crazy and all the other non discounts and fees they push were in my opinion hidden but now I see they are much clearer. With all the fees we discussed we were close until The second Sales Rep increased the all in price 4,500 and then the Manager wanted to explain and all the sudden it sales when the business was closed - crazy and this gives Car Salesmen an extremely bad name and same on the dealership for allowing this to happen. Buying a car should be a happy time since you are spending hard earned money but instead these people continue to push and demand and add hidden fees. I would suggest finding another dealer More

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Everyone was helpful, answered our questions and found us the vehicle that we were looking for. Got us into our price range also. the vehicle that we were looking for. Got us into our price range also. More

by twcarreira Verified Customer Verified Customer

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Very professional and friendly, was easy doing business with them. Will definitely recommend then to friends. with them. Will definitely recommend then to friends. More

by mbckc Verified Customer Verified Customer

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Elbron showed a masterclass during my experience at the dealership, I will recommend him to friends and family. dealership, I will recommend him to friends and family. More

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