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Kate Petrello

Overview Reviews (1) Inventory (293)

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Kate Petrello

Product Specialist

Salem Ford

60 South Broadway
Salem, NH 03079

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Overview Reviews (1) Inventory (293)

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1 Review of Kate Petrello

January 09, 2026

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I traded a 2022 Honda Passport on December 16th to Salem Ford. Today is January9, 2026 and the loan on the vehicle has not been paid off. I have communicated by text four days in a row, spoke with the sal Ford. Today is January9, 2026 and the loan on the vehicle has not been paid off. I have communicated by text four days in a row, spoke with the salesperson, the general manager, and reached out to the regional vice-president … all to no avail. In the meantime, I’m paying on a loan and interest for (2) vehicles. SALEM FORD HAS LOST S CUSTOMER! More

by riczin58

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Other Employees Tagged: Brandon Driscoll, Lauren Petrello

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Jan 11, 2026 -

Salem Ford responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Jan 11, 2026 -

riczin58 responded

I would expect my 2022 Honda Passport be paid off to DCU on Monday!

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