Katherine Cervantes

Fairly easy buying process, got vehicle we wanted from another dealer which was very helpful another dealer which was very helpful More

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Katherine was very helpful and very friendly. Great communication and responds very quickly. Felt very welcome when got into the dealership. Great communication and responds very quickly. Felt very welcome when got into the dealership. More

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Everyone at this dealership was awesome! !!! Bryan in sales really listened to my wants and needs in a new vehicle. Theo Janette and Freddie smoothly handled the finances making every seamles !!! Bryan in sales really listened to my wants and needs in a new vehicle. Theo Janette and Freddie smoothly handled the finances making every seamless answering all my questions. Kathrine went and got my car and then made it beautiful! Oh and one more thing they entertained my 93 year old father and answered all his questions also! This is the best car buying experience I have ever had ! More

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Brand is extremely funny and easy to conversate with. Makes the car buying process less stressful and an overall better experience. Makes the car buying process less stressful and an overall better experience. More

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Spent 3 1/2 hours to get a 3 year lease. Test drove the vehicle 2 weeks previously, exchanged e-mails with KC and GM prior to appointment to sign 3 year lease and they promised everything wo Test drove the vehicle 2 weeks previously, exchanged e-mails with KC and GM prior to appointment to sign 3 year lease and they promised everything would be ready to go. Neither were avilable when I arrived at the appointed time. BM tried to get me to put a $16,000 down payment for a 3 year lease. The paperwork for breaking down the lease and payments was an excercise in total obfuscation. I was promised the car would be in the front lot and fully charged. Both were lies, car charged to 25% and had to wait 15 minutes for the car to appear after all of the paperwork was executed. Most unpleasant car lease/sale I've endured since purchasing my first car quite a few years ago. More

by apok1 Verified Customer Verified Customer

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Kat was very proffesional and was able to share her knowledge of the entire process to make this purchase easy knowledge of the entire process to make this purchase easy More

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The team made the process smooth and painless. They did not rush the process and provided excellent customer service. They did not rush the process and provided excellent customer service. More

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This dealership was very welcoming and helpful for my car buying needs! Top tier service and care buying needs! Top tier service and care More

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I have bought my last 2 cars here and have always felt that everything was great with this dealership. The service dept (Anthony) is awesome.. The one major problem with this transaction was in the financ that everything was great with this dealership. The service dept (Anthony) is awesome.. The one major problem with this transaction was in the finance dept. When she upsold me the extended service plan, she said it included brake pads. I repeated “it includes brake pads ? “. She said yes. So I said then I’ll take it mentioning how the heavier cars use up more brakes. She also said once my original service contract was up that it would cost $560 per service. Now I’m not sure that is true. But when I look at the contract a couple weeks later it doesn’t include brake pads ( or much of anyway). I hope it was only a mistake. I still sent my friend over to buy a car. Mike Sanders and he bought a car from you also. More

by reedjohne Verified Customer Verified Customer

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Simple to the point without pressure tactics. One add on I am eh about but employees were chill and professional. One add on I am eh about but employees were chill and professional. More

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