Kathy Perkins

I Personally want to Thank Jamie Warren the GM of Jim Ellis Cadillac. His attention to my needs was OUTSTANDING. He made me feel at home and a long time friend. We connected on multiple levels. Sharing Ellis Cadillac. His attention to my needs was OUTSTANDING. He made me feel at home and a long time friend. We connected on multiple levels. Sharing stories about our kids and experiences in life. Words can never express how good he made me feel. As a Man of Faith I look to connect with others on different levels. Jamie is someone who will be in my life and Jim Ellis will be my Dealership FOR LIFE! Jamie THANK YOU again helping me and my family. You made our decision buying a 2025 Cadillac Escalade Easy and Comfortable. Blessings to you my brother! More

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I’m writing this review after an incredibly frustrating and disappointing experience with Jim Ellis Cadillac of Atlanta. I expected a professional, straightforward transaction, but instead, I’ve been met w and disappointing experience with Jim Ellis Cadillac of Atlanta. I expected a professional, straightforward transaction, but instead, I’ve been met with evasive behavior and unresolved issues for months. Full Payment Made, No Vehicle Delivered On August 14, 2024, I provided full payment for a 2023 Lamborghini Urus (VIN: ZPBUB3ZL0PLA27551) through a Certified Funds Note, compliant with all legal requirements under the Uniform Commercial Code (UCC). Despite this, Jim Ellis Cadillac has failed to deliver the vehicle and has provided no valid reason for withholding it. Customer Service Failure Multiple attempts to resolve this amicably have been ignored. I’ve sent formal notices and requests for written explanations via certified mail, and while they received these notices, they simply haven’t responded. This lack of communication and accountability is unacceptable for any business, let alone one dealing in high-value transactions. Breach of Trust and Legal Obligations Even more concerning is the fact that the vehicle is still listed for sale on their website, despite my full payment being tendered months ago. This indicates a serious breach of contract and possibly conversion of property. It’s troubling that Jim Ellis Cadillac would engage in such behavior, leaving a paying customer without any resolution for nearly three months. Conclusion: I would strongly advise potential customers to reconsider doing business with this dealership. They have displayed an alarming disregard for legal obligations, customer satisfaction, and basic professionalism. I will be pursuing legal action to resolve this matter, and I hope others are spared from similar treatment. Avoid Jim Ellis Cadillac unless you're willing to risk delays, poor service, and serious legal issues. More

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