Katie Cockrell

I had a great experience with purchasing a used auto at the now Maza of Gainesville. The entire team worked hard to earn my business. Thanks to all involved. the now Maza of Gainesville. The entire team worked hard to earn my business. Thanks to all involved. More

by cgrayson Verified Customer Verified Customer

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The worst experience was buying a vehicle from this dealership to get the product I wanted, and I purchased based on promises made repeatedly during the sale, which influenced my decision to buy a more dealership to get the product I wanted, and I purchased based on promises made repeatedly during the sale, which influenced my decision to buy a more expensive vehicle. When that was NOT honored, I expected the GM to say nothing more than to make it correct, no matter what it takes, regardless of nonsense. Instead, I was revictimized by the GM, who expected to dictate terms I was not having. It quickly deteriorated with the GM berrating me with laughter. In two weeks, NOT ONE follow-up or return call to walk me through the vehicle, set an appointment, deliver accessories, let alone check in or thank me again for my business. I even had to connect my OnStar myself and the corporate GMC to verify that certain items were to come with my vehicle. I wanted the product I received, the items, and the treatment to be resolved to my satisfaction. It seems the GM wanted to play attorney, hearing the issue five minutes into our conversation instead of addressing the resolution and hiding behind the ownership change as to the reasons for poor treatment, which, to me, are excuses, no resolution. More

by Aaron Verified Customer Verified Customer

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He was very helpful and patient. I had a great experience with buying my car. I had a great experience with buying my car. More

by LYNETTEBOYER Verified Customer Verified Customer

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Very helpful. Courteous. Willingness to work with the customer. Communication was great. Would recommend to use aga Courteous. Willingness to work with the customer. Communication was great. Would recommend to use aga More

by blhcph Verified Customer Verified Customer

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They sold me a vehicle and 50 miles and 2 days later the engine valve train broke. Now it's in their shop for over a week and the service manager said he doesn't know when it can be repaired because parts a engine valve train broke. Now it's in their shop for over a week and the service manager said he doesn't know when it can be repaired because parts are on a long back order. Meanwhile I'm supposed to make payments on a vehicle that is sitting in your lot. I asked if I could just get either get my trade in back or get a different one of the same type and deal but was told no. They are letting me use a loaner for now. Myself and family have done business with you numerous times over the years so this is a big let down of my confidence in gainesville buick GMC. At this point I'm not sure if I will continue to do so. More

by rpisano Verified Customer Verified Customer

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What a wonderful experience, everyone was so friendly and helpful for me buying my 2015 Nissan Armada. My salesman was excellent he was very informative and friendly. The financial person was great helpful a helpful for me buying my 2015 Nissan Armada. My salesman was excellent he was very informative and friendly. The financial person was great helpful and friendly. Will definitely go back when I need a truck. Thank you More

by Susan Verified Customer Verified Customer

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Daniel was efficient and was a pleasure to work with. I highly recommend him! He ensured I was in and out as requested. Overall great experience I highly recommend him! He ensured I was in and out as requested. Overall great experience More

by YARBRAJ Verified Customer Verified Customer

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Hector, Vincent, Katie and the trainee that was working with Hector were awesome and really worked with me to get me where I needed to be. Very friendly Service. with Hector were awesome and really worked with me to get me where I needed to be. Very friendly Service. More

by sandijanie Verified Customer Verified Customer

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This dealership went out of their way to make my deal happen. Extremely satisfied and would give 5*. From start to finish, I had a plesent experience. I dealt with 6 differ dealership during this vehicle happen. Extremely satisfied and would give 5*. From start to finish, I had a plesent experience. I dealt with 6 differ dealership during this vehicle buying experience and Gainsville GMC earned my business. More

by CURTRIDENOUR Verified Customer Verified Customer

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Had a great experience at Gainesville GMC. All the staff were friendly and made the transaction seamless. All the staff were friendly and made the transaction seamless. More

by RWE Verified Customer Verified Customer

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