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Kay Frederick
Kay Frederick at Lehigh Valley Acura
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Kay Frederick

Product Specialist and Leasing Consultant

Lehigh Valley Acura

333 State Avenue
Emmaus, PA 18049

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4.9
30 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

6 yrs, 9 mos

Specialties & Trainings

Tech Specialist ~ All New Acura Models

Languages Spoken

English English

Employee Video

4.9

30 Reviews

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30 Reviews of Kay Frederick

April 02, 2024

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Employee Rating

Josephine in service was extremely helpful and very friendly from start to finish. I hope to work with her again. More

by Atreyuo
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Recommend Dealer
Yes
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Apr 03, 2024

Lehigh Valley Acura responded

Atreyuo, we're glad to know that Josephine provided you with such great service at Lehigh Valley Acura. We look forward to working with you again in the future!

February 27, 2024

Dealership Rating
Employee Rating

We had a great experience with Kay Frederick at Lehigh Valley Acura. Kay was quick to respond to all of our questions, and everyone we encountered was courteous and professional. More

by Dmchrom
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Recommend Dealer
Yes
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Feb 28, 2024

Lehigh Valley Acura responded

We're glad to know you had a great experience with Kay and the rest of our team at Lehigh Valley Acura. We always aim for quick responses and professional service! Thanks for your feedback.

February 16, 2024

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Excellent team , worked with me and what I wanted to be at for price range. More

by Amr121780
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: William Cossman, Matthew Jones, Drew Seltzer

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Feb 16, 2024

Lehigh Valley Acura responded

Thanks for choosing Lehigh Valley Acura! It is great to hear that our team helped you secure an excellent vehicle within your price range. Enjoy the drive!

February 03, 2024

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Every time I visit the dealer, they are very friendly and knowledgeable. Felt confident working with Chelsie, she was excellent. More

by Dianetom
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Recommend Dealer
Yes
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Feb 05, 2024

Lehigh Valley Acura responded

Dianetom, it's great to know that you had a positive experience with Chelsie and our team at Lehigh Valley Acura. We appreciate your feedback!

January 26, 2024

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Employee Rating

Easy process, treated well, would recommend this dealership to all my friends looking for an Acura More

by Corvette
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jones

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Jan 27, 2024

Lehigh Valley Acura responded

Thank you so much for leaving Lehigh Valley Acura a five-star review! We appreciate your willingness to recommend our dealership to your friends.

January 16, 2024

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Employee Rating

Very professional friendly stuff definitely would recommend to visit the show room !!! Very happy with my new 2023 mdx type s More

by Iggysmalls83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Cossman, Ray Ruiz, Drew Seltzer, Yosmar Mendoza Gomez, Kim Santana, Andy Llano , Zach Kotran

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Jan 16, 2024

Lehigh Valley Acura responded

We're delighted to know you had a positive experience with our team at Lehigh Valley Acura and are enjoying your new 2023 Acura MDX Type S! Thanks for recommending us, we truly appreciate it.

November 23, 2023

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Employee Rating

Fast and easy, great customer service. In and out and no stress at all thank you. More

by pearl1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Cossman, Ray Ruiz, Drew Seltzer, Yosmar Mendoza Gomez, Kim Santana , Zach Kotran

Helpful
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Nov 25, 2023

Lehigh Valley Acura responded

Thank you for leaving Lehigh Valley Acura a five-star review! We are glad to hear your experience was fast and stress-free. Have a great day!

October 25, 2023

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Employee Rating

Mark and the staff in the service department are always helpful with any questions that you may have. More

by mcboogie32
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Helpful
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Oct 25, 2023

Lehigh Valley Acura responded

We're glad to know that Mark and our service department team at Lehigh Valley Acura were able to assist you! Thanks for the positive feedback, we appreciate it.

October 10, 2023

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Employee Rating

Mark is always very helpful and courteous. Mechanic’s always work quickly. Never a long wait. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark

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Oct 10, 2023

Lehigh Valley Acura responded

Thank you for your feedback, David. We are glad to hear that Mark and the Lehigh Valley Acura team have provided excellent service.

October 09, 2023

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They have always been attentive to my needs. The work is taken care of the first visit. More

by Fred Sechler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jones

Helpful
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Oct 10, 2023

Lehigh Valley Acura responded

Thank you for choosing Lehigh Valley Acura, Fred. We are grateful to have earned your loyal business. See you next time!

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