

Keith Bradshaw
Service Manager
Southern Chrysler Dodge Jeep Ram Newport News
12629 Jefferson Ave
Newport News, VA 23602
249 Reviews
Write a Review249 Reviews of Keith Bradshaw
September 10, 2025
A disappointment! I have had my vehicles serviced at this location since we purchased it. My vehicle needed a repair. The follow up and expectations were bad. We had t I have had my vehicles serviced at this location since we purchased it. My vehicle needed a repair. The follow up and expectations were bad. We had to track down what was happening. There was no priority to contacting us. We were charged almost $1000 for diagnostic and when the service lady call she said it would.be 10,000 for repair with no explanation. I will never take my car here again. If the service is bad I will not buy a car here or recommend my friends and family here. Service representative was rude she should not be in service. More
Other Employees Tagged: Marguerita Digiaco 1 star
September 10, 2025
Very friendly staff always treat you professionally. In and out in a timely manner. Would highly recommend this dealership. In and out in a timely manner. Would highly recommend this dealership. More
Other Employees Tagged: Nick in parts and George in service also Jermaine my advisor
September 10, 2025
Always a great team! Took great care of my vehicle and kept me in the loop! Took great care of my vehicle and kept me in the loop! More
Other Employees Tagged: Hank Ayaad
September 04, 2025
Jessie and the folks in service are the best. Always professional and informative. Jessie's knowledge on my 3500 diesel HO is exceptional. Southern is lucky to have the folks in service. Thanks Always professional and informative. Jessie's knowledge on my 3500 diesel HO is exceptional. Southern is lucky to have the folks in service. Thanks More
September 02, 2025
Marguerite was professional and a pleasure to work with on the service. Service was completed quicker than I expected. I appreciate Cody for the shuttle service. I purchased my truck when the dealership wa on the service. Service was completed quicker than I expected. I appreciate Cody for the shuttle service. I purchased my truck when the dealership was Pomoco. I was told when I made my 6 August appointment you still honored the free state inspection. I rescheduled for 27 August, but I was charged for state inspection. Also I was charged $6.99 for parts safety which in my opinion were shop supplies. Then the $6.99 for parts safety was included in 17% shop supplies charge. Also 17% for shop supplies is way to high. More
August 31, 2025
Very friendly staff and fast service with decent prices. I am always treated well and everyone is very polite and patient with me when I have questions or concerns about my vehicle I am always treated well and everyone is very polite and patient with me when I have questions or concerns about my vehicle More