Keith Eason | Page 7

Very disappointed. Motor was bad. No wonder why people snap and get angry at the service Motor was bad. No wonder why people snap and get angry at the service More

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Worst experience ever. From a service department to the general manager.. The GM was ok in sending me on my way and didn’t care to lose any future business… Which he has l From a service department to the general manager.. The GM was ok in sending me on my way and didn’t care to lose any future business… Which he has lost mine… And corporate could have cared less too… Purchased a 2023 Nissan Altima SR 2.0 on December 26th 2023 and wanted to add fog lamps.. Dropped off the car February 2nd 2023 to get the service done.. Well come March I started to call regarding my car and wasn’t getting any answers.. March 15th I get to pick up my car and no fog lamps. The offer for an aftermarket bumper and fog lamps was given to me. I said why would we do that to a brand new car. It took them a month a half to tell me they couldn’t do something they said they can do at the time of selling me the car.. Well I sat down with the sales manager to find a solution.. We agreed on installing a dash cam, interior accent light and exterior panel lights.. Well two weeks later they I have not heard from anyone… Again!!! So I start calling and calling and no feed back.. So I call the GM- Jason Barling.. Well he went to investigate and walked me with what the issue was now.. At this point I am frustrated and choose not to work with this dealership any longer.. So the GM says ok I will refund you, your money and you can pretty much take your business else where. I told him that he’s not ever trying to save the business… He simply said well there’s nothing else he can say or do to make it better for me. So it’s best he refunds me my money for the fog lamps and for me to take my business else where because they have failed me and can’t make improvements… I was in wow. Also tried talking to someone at Corporate to file a complaint. Spoke to a Monica and she was going to look into it and call me back.. So at the compórtate level turned out to be the same. No call back and won’t take my call…. So I will never step food at Don Davis Nissan for maintenance of my vehicle or to purchase a new car… This caused anxiety to be sold a car with a false promise of fog lamps can be installed… Definitely worst experience ever…. More

by J Cabrera Verified Customer Verified Customer

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Excellent customer service. Personable. Went above and beyond. Hunter and Keith provided excellent team work. A Happy Customer. Personable. Went above and beyond. Hunter and Keith provided excellent team work. A Happy Customer. More

by pamrnpam Verified Customer Verified Customer

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Very professional sales persons with alot of knowledge and patient. I will surely do business with them again and patient. I will surely do business with them again More

by aalhassan6 Verified Customer Verified Customer

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Phenomenal Service and very easy to work with! 10 out of 10 recommended! Shoutout to Keith and Khalid, Mr.Barling 10 out of 10 recommended! Shoutout to Keith and Khalid, Mr.Barling More

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Great service, returning customer. This time we purchased a used car for our daughter. Great customer service and friendly staff. This time we purchased a used car for our daughter. Great customer service and friendly staff. More

by Angie Verified Customer Verified Customer

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It was easy and a pleasure buying a 2013 Nissan Frontier. The people that work here are pleasant and very experienced to work with. Thanks again. Randy Crow The people that work here are pleasant and very experienced to work with. Thanks again. Randy Crow More

by randycrow57 Verified Customer Verified Customer

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Keith Eason helped me with purchasing a certified used Nissan Murano and I absolutely love it. He exceeded my expectations and the process was super easy . He was very thorough and his help is much apprec Nissan Murano and I absolutely love it. He exceeded my expectations and the process was super easy . He was very thorough and his help is much appreciated! More

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Good and fast service! Would highly recommend checking out this dealership for your next purchase! Would highly recommend checking out this dealership for your next purchase! More

by ADNELA56 Verified Customer Verified Customer

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Don Davis was fantastic! We worked with Kaycie and Keith to get a car for my daughter. They were extremely professional, friendly and honest, no games. The Sales manager and We worked with Kaycie and Keith to get a car for my daughter. They were extremely professional, friendly and honest, no games. The Sales manager and finance guy were also very upfront with no pressure and worked with me to get a deal that worked for us. One of the best experiences I’ve ever had at a car dealer and would definitely buy from again! Go see Kaycie and she will take great care of you!! More

by drewhoetker Verified Customer Verified Customer

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