Keith Gugliuzza

Good experience with Keith, sales agent through text and email. Am currently on hold on a purchase due to extreme health issues of my wife and myself with current Covid. email. Am currently on hold on a purchase due to extreme health issues of my wife and myself with current Covid. More

Report | Print

Absolutely great place to buy or just get information for future sale. Keith G. And Ken O. Have restored my faith in people. These two made me feel as if I was family. Can’t say enough on how great the exper future sale. Keith G. And Ken O. Have restored my faith in people. These two made me feel as if I was family. Can’t say enough on how great the experience was due to the quality of service and care given by both of them. More

Report | Print

HAPPY! This is the second vehicle I bought at Upstate. Every one there is polite and friendly; answeredl my questions and not pushy. Great service dept. This is the second vehicle I bought at Upstate. Every one there is polite and friendly; answeredl my questions and not pushy. Great service dept. More

by vcybulski Verified Customer Verified Customer

Report | Print

Great dealer experiance. Friendly and helpful folks. Keith and Ken were awesome. Gave me all the info over phone and email and even picked me up from the airport. The while purchase was smooth and pain Keith and Ken were awesome. Gave me all the info over phone and email and even picked me up from the airport. The while purchase was smooth and painless. Based on my experiance, I would absolutely recommend purchasing a car from these guys. More

Report | Print

Over-priced, Uncooperative, and Unprofessional Went in to buy my second vehicle from Upstate, first time had a great experience. This time around I found a vehicle I liked, sat down to talk dollars Went in to buy my second vehicle from Upstate, first time had a great experience. This time around I found a vehicle I liked, sat down to talk dollars and cents, and that's when the beyond poor customer service began. They had the vehicle priced at about $7,000 over KBB. I showed this to the salesman, as well as several other comparable vehicles at nearby dealerships that were much more reasonably priced, and I was told if I "don't like it, then don't buy it." Needless to say they will never get another sale from myself or my family ever again. More

Report | Print

Warm, welcoming Took the time to listen to what I wanted and found a few cars for me. Went through everything and let me know all my opinion. Very pleased. Took the time to listen to what I wanted and found a few cars for me. Went through everything and let me know all my opinion. Very pleased. More

Report | Print

It was a rewarding experience I was greeted with many smiles and hospitality. I went in there with a frown on my face and came out with a smile on my face just as they were smiling I was greeted with many smiles and hospitality. I went in there with a frown on my face and came out with a smile on my face just as they were smiling. They were a huge help and showing me everything on the vehicle. I would recommend anyone to go to upstate. More

Report | Print

Wonderful Everyone was so kind and helpful there, I would 100% recommend this dealership to everyone! It made the car buying experience a lot more fun! Everyone was so kind and helpful there, I would 100% recommend this dealership to everyone! It made the car buying experience a lot more fun! More

Report | Print

Great dealership. First class. Small town family feel Eric ( salesman ) has been a pleasure to deal with. No hassle and not the typical used car salesman attitude. I would send my grandmother to buy a car Eric ( salesman ) has been a pleasure to deal with. No hassle and not the typical used car salesman attitude. I would send my grandmother to buy a car from him. Service department has always bent over backwards to make sure I'm satisfied. 3 vehicles in less than 2 years and will only buy vehicles in the future from update. Even the owner takes the time to make sure I know my business is appreciated. More

Report | Print

Great dealership! Great dealership Keith is was a very good salsemen answered all my questions and service department is exelent too! Everyone ther is courteous and res Great dealership Keith is was a very good salsemen answered all my questions and service department is exelent too! Everyone ther is courteous and respectful and very professional! would definitely go back again! More

Report | Print