Keith Kissane | Page 14

I had a very pleasant experience buying my Buick Verano at the Ettleson dealership. Everyone was very friendly & informative. They answered all my questions....and then some. There was no pressure at an at the Ettleson dealership. Everyone was very friendly & informative. They answered all my questions....and then some. There was no pressure at any time during the transaction. Mike Foster was very patient in handling all of my email inquiries for about 7 weeks. I appreciated the fact that Keith was able to secure the car from another dealership. Also, the follow up has been very nice. Chuck did a wonderful job in explaining all of the features of the car. He also followed-up with me to ask if there was any questions I may have. I've only had the car a week.....so, I haven't taken him up on it yet. I also appreciated working with Jason on the financial end AND he was very gracious to install the child car seat in my Verano!!! All in all, I would definitely recommend this dealership to anyone I know that is looking for a car. More

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Chuck Ahonen and Keith Kissane were beyond Great! They not only made thee experience easy They made it fun. The car was a surprise for my wife and they suggested that we take the concept of surprise to th not only made thee experience easy They made it fun. The car was a surprise for my wife and they suggested that we take the concept of surprise to the extreme. Chuck personally delivered the car to our home on a Saturday morning with a giant red bow attached. Needless to say the wife was SHOCKED!!! Chuck then spent over 2 hours explaining all the features. Never expected this kind of service! They are our go to guys for all new car purchases in the future. Mike Tully More

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I was referred to Keith Kissane at Ettleson after I was involved in an accident and needed to purchase a new car. This was my first car purchase "by myself" so I was worried about making such a large purch involved in an accident and needed to purchase a new car. This was my first car purchase "by myself" so I was worried about making such a large purchase. Keith was very helpful, helped answer my questions on the GMC Terrain compared to some other branded cars I was looking at and giving me honest answers. I live about an hour away from the dealership and based on such a great experience buying there, I still am bringing the car there for oil changes (even though it may cost me more there) and all maintenance (although still new so minimal routine maintenance only so far). When I bumped into Keith at a recent service appointment he remembered me even though it was nearly a year ago now that he had sold me the car and he asked how the car was doing. The service department is great too -- all the people there are so helpful and friendly. They help tell you what service should be done immediately and what could wait until the next visit so the charges weren't as much in one visit. Overall, great place and people -- I would recommend the dealership (and the GMC Terrain!). More

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