Keith Mickens | Page 19

It was an enjoyable experience Customers service is great .They do an amazing job of helping you out dealing with my situation .Everyone is friendly and would ask if you needed help Customers service is great .They do an amazing job of helping you out dealing with my situation .Everyone is friendly and would ask if you needed help in a respectful manners way and the price is good. More

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Excellent service all around Thanks for making my buying experience a pleasurable one. Keith Mickens was great, & i love my 2006 Acura MDX. Thanks for the great experience, & will Thanks for making my buying experience a pleasurable one. Keith Mickens was great, & i love my 2006 Acura MDX. Thanks for the great experience, & will sure be back in the future. More

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Very Accomodating and Efficient Dealership. This is my second time doing business with this dealership and each time has been a real pleasure, hence why I refer this company to my family and rel This is my second time doing business with this dealership and each time has been a real pleasure, hence why I refer this company to my family and relatives. i walked in and immediately greeted by a very friendly receptionist and directed me to Kieth. Kieth was helpful in answering my questions in regards to the car I was purchasing. Jaime Borja in Finance was very helpful and fast to get financing approved. All in all, I was in the dealership in less than 2 hours and all the paperwork was completed. More

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Certified Pre-Owned Buying Experience I recently purchased a certified pre-owned Acura MDX from DCH and had a great experience. I worked with Keith Mickens, a pre-ownes sales consultant, w I recently purchased a certified pre-owned Acura MDX from DCH and had a great experience. I worked with Keith Mickens, a pre-ownes sales consultant, who was very friendly and helpful throughout the entire process. Being a new car buyer, I had a lot of questions and needed some additional information, and he was readibly available (even via cell phone on his day off) to help me through it with very extensive knowledge. He assisted me in a test drive and explained the benefits of the car comfortably. I never felt pressured to purchase, but was provided all the information I needed to make the right decision. I couldn't be happier with my purchase, and would highly recommend working with Keith if anyone is in the market for a pre-owned car. Also, I found this dealership to have competitive pricing and a good selection, so it was the perfect choice on all fronts. I would definitely go back! More

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"Excellent Experience" Buying a car can be a trying and stressful decision. I thought for sure that I was just going to get the “run around” from another car salesman. Boy w Buying a car can be a trying and stressful decision. I thought for sure that I was just going to get the “run around” from another car salesman. Boy was I wrong! Upon entering DCH Montclair Acura, I was introduced to Keith Mickens. Keith assured me that everything would be just fine and that I’ll leave a satisfied customer. Well, he kept his promise! No haggling, no pressure, no hidden strings. To add to the pleasurable visit was the Finance manager, Hamad Matari. He put the icing on the cake with extended service for my new vehicle! Great Customer Service is what makes a business strive! I’m soooo happy with my new Acura TL!! Hands down this is the BEST EXPERIENCE that I’ve ever had purchasing a car. Never again will I have the “new buyer” jitters. Keith and Hamad, you deserve high accolades for being so accommodating!! DCH Montclair Acura is AWESOME! Angela Covington More

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Very Pleasant Experience Went in to upgrade my car my salesperson Keith Mickens very knowledgeable on the vehicles and option that were available to me. The entire process was Went in to upgrade my car my salesperson Keith Mickens very knowledgeable on the vehicles and option that were available to me. The entire process was simple everyone very personable environment . this is my second vehicle with DCH Aura . Looking forward to doing more business with this company More

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One of the best dealers around! Keith and Kevin are the people to go to. Although everyone there is very nice, including the front desk woman, who helped me get started at the very b Keith and Kevin are the people to go to. Although everyone there is very nice, including the front desk woman, who helped me get started at the very beginning. I explained to her my situation and she totally understood what I wanted to do, and even trade. I bought a Mini Cooper, but after two months it was way to small and unpractical. I don't remember her name, I think it was Karen. Honesty and great deals is all you'll get, if your thinking of trading in, they will give you what your car is worth, nothing less. No playing around and making you feel uncomfortable. My trade in went smooth and enjoyable. came out with a 2012 3 series, but more importantly it was the best price in all of northern New Jersey by at least six grand. They sell quality cars and you can be rest assured, as they do the work required to sell the car and also a 60 point inspection. I recieved three brand new Pirelli run flats with the car as well as other maintenance performed. They also own Bmw of Bloomfield, so rest assured if you want a Bmw without that hefty cpo price you might just end up finding a gem in Dch acura's lot. Hamad the finance manager was also great. More

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great service Friendly and happy with the service, helpful and willing to negotiate with the price. I am happy with my new purchase and i highly recommend this deal Friendly and happy with the service, helpful and willing to negotiate with the price. I am happy with my new purchase and i highly recommend this dealership. More

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Awesome experience These guys are great. They were able to find me a car that met all of my requirements (low millage, fully loaded and in excellent condition) without These guys are great. They were able to find me a car that met all of my requirements (low millage, fully loaded and in excellent condition) without going over budget. I would totally recommend stopping by if you're looking for a certified pre-owned Acura. More

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Excellent The Acura family was very hands on and makes you want to buy a car, as much as I didn't want to buy a new car (for my own personal reasons, but needed The Acura family was very hands on and makes you want to buy a car, as much as I didn't want to buy a new car (for my own personal reasons, but needed one). They are very professional and honest, Keith explained every step and did not push the sell. I fell in love with the car and Imad made sure I received the best deal possible. Thank you guys for making my process nice and easy! More

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