Keith Osbourne-Walker | Page 23

From the check in process I was dealing with MR walker very professional and kind kept me updated on my car every step of the way my first Nissan purchase I’ll definitely buy another one mechanics are ver very professional and kind kept me updated on my car every step of the way my first Nissan purchase I’ll definitely buy another one mechanics are very experienced and check your vehicle from top to bottom More

by NYHP9THDIVIDION Verified Customer Verified Customer

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Kinda rude didnt really explain stuff like they should every one there that was a customer felt rushed every one there that was a customer felt rushed More

by Ken Verified Customer Verified Customer

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The worse experience I ever had at this Nissan dealership. The person who took care of my oil change was unfriendly and seems unmotivated to work. I waited 2 hours for a oil change I had an appoin dealership. The person who took care of my oil change was unfriendly and seems unmotivated to work. I waited 2 hours for a oil change I had an appointment for, then I had to go to the garbage area to ask what’s the hold up just to find out my oil charge has been done for some time and my paperwork is just sitting on a desk while the workers joke around about nothing. Then I am told one price, then get charged something different. When I ask the cashier why the price is different, she pointed at a policy for me to read. I asked her why wouldn’t she tell me there is a surcharge for using your debit card, I could of paid cash but I was unaware of my options until my card was charged a different price from what I was told. Her attitude is the reason I will never return to this Nissan dealership and I will advertise to my friends and family this is not the place to go to get customer service. The guys in the garage is one thing, I can understand to a level but the misinformation about my money is unacceptable because she treated me like I was wrong for noticing and questioning the price difference. More

by Omari Verified Customer Verified Customer

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I had a meaningful and great learning experience working with the sales personnel selected and I would recommend anyone to this dealership. These guys are well versed they know their stuff and are honest an with the sales personnel selected and I would recommend anyone to this dealership. These guys are well versed they know their stuff and are honest and demonstrated true professionalism all around. More

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