Kelli Maxwell

I waited about 4 hrs to get tires 1 replaced and 2 repaired. I have a warranty with zero deductible but I had to pay about 26.00. Not pleased with that. repaired. I have a warranty with zero deductible but I had to pay about 26.00. Not pleased with that. More

by bms3661 Verified Customer Verified Customer

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I had a 59. 99 oil change coupon but was charged 62.99 plus tax and dealer charges. 99 oil change coupon but was charged 62.99 plus tax and dealer charges. More

by Keith10patton Verified Customer Verified Customer

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Service was performed, but dash lights that worked before service do not work now. I left 2 voicemails regarding this issue, and neither call was returned. I called again and spoke to a service repres before service do not work now. I left 2 voicemails regarding this issue, and neither call was returned. I called again and spoke to a service representative. I was told I don't need an appointment to have it checked. Not happy paying $421 for labor to find and correct the parasitic electrical drain. Then got the car back with dash lights not working that were when I brought it in. I expect the job to be completed with no charge. More

by phillipsrobertearl Verified Customer Verified Customer

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Talk with the dealership for a week going back-and-forth over the process of the deal went in when my paperwork was emailed to me to do all the signing and submit a large down payment got called two weeks l over the process of the deal went in when my paperwork was emailed to me to do all the signing and submit a large down payment got called two weeks later saying that I need to resubmit paperwork and re-sign moving my buy date. All sounding super shady. When I asked for clarification, I was yelled at and basically hung up on. Still waiting to hear back from the dealer on what is going on with the process of buying my car. More

by Daniel Mathis Verified Customer Verified Customer

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Great service as usual. Good service! Kelli did a great job. Was prompt with the servicing of my car and answered all of my questions. Good service! Kelli did a great job. Was prompt with the servicing of my car and answered all of my questions. More

by TRINADODSON43 Verified Customer Verified Customer

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Southaven Honda has an amazing team that is focused on customer service and Ms. Maxwell is no exception! Great experience! customer service and Ms. Maxwell is no exception! Great experience! More

by nickbafford Verified Customer Verified Customer

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Service was prompt and great communication to let me know when my car was ready to pick up. when my car was ready to pick up. More

by libby.goranson Verified Customer Verified Customer

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Took my vehicle in for a recall and the service was the best. Kelly was awesome. best. Kelly was awesome. More

by LCROSS1997 Verified Customer Verified Customer

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Ms. Maxwell was excellent. She was very helpful. Made me feel like she was there to help in anyway possible that she could. Will definitely be back. feel like she was there to help in anyway possible that she could. Will definitely be back. More

by james.campbell68 Verified Customer Verified Customer

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They were great customer service experience thank you very much everything was great. Will come back again. Thank you. very much everything was great. Will come back again. Thank you. More

by rcamp0806 Verified Customer Verified Customer

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