Kelly Coffman

Outstanding Experience with Alex Sotherland at Great Lakes Honda West Buying my daughter her first car is a big milestone, and Alex Sotherland made the entire experience exceptional. When we purchased Lakes Honda West Buying my daughter her first car is a big milestone, and Alex Sotherland made the entire experience exceptional. When we purchased her Honda Civic in August 2025, Alex was patient, knowledgeable, and genuinely cared about making sure we felt confident and comfortable every step of the way. He never rushed us, explained everything clearly, and treated my daughter with respect—something that meant a lot to us as parents. Today we were back at Great Lakes Honda West for an oil change, filter change, and tire rotation, and we ran into Alex again—this time with our therapy dog, Mia. She was an instant hit with Alex and the entire staff, which just reinforced how warm, welcoming, and people-focused this dealership truly is. Alex isn’t just a great car salesman—he’s someone who builds trust and lasting relationships. If you’re looking for someone who goes above and beyond, especially for a first-time car buyer, ask for Alex Sotherland. We couldn’t recommend him more highly! More

Report | Print

I recently scheduled a test drive for a used Honda at this dealership on a friday afternoon for saturday afternoon, my contact was diligent in reminding me of my appointment and assured me he had the ke this dealership on a friday afternoon for saturday afternoon, my contact was diligent in reminding me of my appointment and assured me he had the key and the vehicle would be waiting for me since I had to travel 45 minutes to get there! I arrive early for my appointment to find they had sold the car I had just drove 45 minutes to come see! It's a free for all at this place so beware of them wasting your time! More

Report | Print