Kelly Purdie

Service tech was great and easy to work with. Had a great experience and I am glad I got the service package. Had a great experience and I am glad I got the service package. More

by reece2 Verified Customer Verified Customer

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Everything went well. Service team did fantastic. The only problem is the pressure to complete these pointless surveys. Please do not pressure customers into participating Service team did fantastic. The only problem is the pressure to complete these pointless surveys. Please do not pressure customers into participating in endless surveys. More

by aaronoly50 Verified Customer Verified Customer

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The service folks and the sales folks were on point. Helpful, courteous, and prompt. Just what the doctor ordered. Helpful, courteous, and prompt. Just what the doctor ordered. More

by No35 Verified Customer Verified Customer

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Antonio Gonzalez is awesome Ian Frame has been a family friend for 15 years thank you friend for 15 years thank you More

by Mrwoo7171 Verified Customer Verified Customer

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Great team and easy to communicate, feel comfortable from the first moment by phone and at the dealer service the first moment by phone and at the dealer service More

by luislimo Verified Customer Verified Customer

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Very professional No pressure I will definitely shop with Ken Garff again for sure and certain with Ken Garff again for sure and certain More

by triplea9 Verified Customer Verified Customer

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Always well taken care of, Lucas is great at his job and helpful to find solutions and understand what is needed on your vehicle helpful to find solutions and understand what is needed on your vehicle More

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They are very considerate of safety and their work. Very nice people to interact with. Very nice people to interact with. More

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Our experience there was wonderful! Everyone was very understanding and helpful. They were able to answer all of our questions briefly and in reality all they want is to make sure you h Everyone was very understanding and helpful. They were able to answer all of our questions briefly and in reality all they want is to make sure you have a great experience no matter what. I am very happy with their service and would 100% recommend to anyone. More

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This will be a mixed review. I purchased my 3rd Jeep from you. I pay cash for everything and I love my ride. My Jeep ended up being close to $85,000. This is no easy feat sin I purchased my 3rd Jeep from you. I pay cash for everything and I love my ride. My Jeep ended up being close to $85,000. This is no easy feat since I work for my money. I like my Jeep so much we ordered one for my husband. Here is where things get dicey. Ken Garff West Valley you went from a firm 5 to a dismal -20. We cannot get this Jeep finished and delivered. Your empty promises get worse by the minute. No callbacks, no color choices, too many oops. You have hung up on me 3 times today. If you can't get the parts, just tell me you can't get the parts. If someone was handing me ANOTHER 80K I would drink some dark green tin and fabricate those miserable rims. I wish so badly that I would not have done business with you. I think this is the most miserable, short sited experience I have had in a long long time. I am so disgusted with you and your shoddy customer service of which there is none, I wouldn't be surprised if we aborted this decision and you can mess with some other poor stupid fool, who would then be subjected to your special form of pain. But as far as we are concerned you are finished, dragging your feet, hanging up on us, can't, won't, don't think so, and totally and unequivocally finished with you. If we ever get this second Jeep I hope the tail lights work, because it is the last you will see of us. You might not need us but then again you might. More

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