Kelsey Kincaide
Service Advisor
Luther Mazda of Kansas City
13900 Washington Street
Kansas City, MO 64145
6 Reviews
Write a Review6 Reviews of Kelsey Kincaide
October 26, 2026
I went in for an oil change tire rotation. They did not rotate the tires. When I asked, they said it was because the front had more tread and they thought it was better to keep them there. The They did not rotate the tires. When I asked, they said it was because the front had more tread and they thought it was better to keep them there. They weren’t gonna tell me about it and we’re still gonna charge me for a rotation. More
Other Employees Tagged: Xander Milburn, Bryant Rittmiller
September 25, 2026
Making the appointment to get my car serviced was a bit of a headache.. it took two calls and over 10 minutes to make the appointment.. while there, the coffee machine was broken, but the actual service of a headache.. it took two calls and over 10 minutes to make the appointment.. while there, the coffee machine was broken, but the actual service was quick. I got my oil changed and car maintenance within one hour. The biggest issue I didn’t notice until days later one of the mechanics turned off my auto headlight switch, and I didn’t realize until I was driving in the dark. Also, I noticed my highbeams gone on and off at odd times even in daylight. I’m still trying to figure out how to fix that.. More
September 06, 2026
I have been going to this dealership since I've had my 3. I trust my Luther Mazda team!!! I trust my Luther Mazda team!!! More
Other Employees Tagged: Xander Milburn, Bryant Rittmiller , Greg Bolton
September 04, 2026
Great work very nice and helpful staff very accommodating on date and time when I need my car services on date and time when I need my car services More
Other Employees Tagged: Xander Milburn, Bryant Rittmiller , Greg Bolton

