Kelvin Brown

I always have good service when i used to take my 2013 Tahoe. But this time I took in my 2020 GMC Sierra cause the check engine light would come off and on. According to the code it was having a misfire. Tahoe. But this time I took in my 2020 GMC Sierra cause the check engine light would come off and on. According to the code it was having a misfire. I dropped it off when they opened on a Wednesday, they said they would have to do a full Diagnostic would take 24 to 48 hours for result (which sounds too long for an answer). I called the next day (Thursday)in the afternoon and asked if any news. They said the mechanic was real busy but they would get back to me. I have a tracker on my truck and I watched it parked in the back all day Wednesday, Thursday, Friday and Saturday. Finally Saturday afternoon I had enough and went in person. They went to the back to look for it after they said it was in the shop. They came back and said the mechanic passed it to another mechanic and were waiting on the results. I told them sorry but I need my truck. I told them I have a tracker on it and watched it parked for 4 days. Asked for it back and left. Very disappointed. More

by josemedellin Verified Customer Verified Customer

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They did a great job. Very helpful and nice personal at this location. I was given the all info I needed to move forward with the lease. Very helpful and nice personal at this location. I was given the all info I needed to move forward with the lease. More

by josephkaratoprak Verified Customer Verified Customer

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Excelente atención de parte todo el equipo se los recomiendo vendedor muy professional uriel Kelvin recomiendo vendedor muy professional uriel Kelvin More

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Great service and Good people . Explained everything clearly and made me understand all paperwork accordingly Explained everything clearly and made me understand all paperwork accordingly More

by governor henderson Verified Customer Verified Customer

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They do not has good customer service. I took in for service and have a 3 year plan but they would not recognize plan because they have switched companies. Spoke with the finance manager t I took in for service and have a 3 year plan but they would not recognize plan because they have switched companies. Spoke with the finance manager that told me he will fix but have not heard from him. Do buy any warranty plans from this dealership. More

by kabiandriver2020 Verified Customer Verified Customer

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Great service , love the team Jose and Kelvin had great service will be doing business in the future. Thank you guys service will be doing business in the future. Thank you guys More

by governor henderson Verified Customer Verified Customer

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Great buying experience. Lloyd and the staff I interacted with were fantastic. They made the everything so easy. Lloyd and the staff I interacted with were fantastic. They made the everything so easy. More

by scotthausegolf Verified Customer Verified Customer

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Our guy made it easy! The whole thing was such a great experience and will be back for future purchasing! The whole thing was such a great experience and will be back for future purchasing! More

by gsshipley92 Verified Customer Verified Customer

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Excellent experience with Kelvin B. All processes done with ease. And got the car as expected on time All processes done with ease. And got the car as expected on time More

by kalagara.venu Verified Customer Verified Customer

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Every time I cone They Treat Me like I Am the only Customer & Always Be efficient in all their work Thank You Customer & Always Be efficient in all their work Thank You More

by rpthompson2014 Verified Customer Verified Customer

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