Ken Augustadt Sr

Ashley was a great help. She was very kind and knowledgeable. Ken did a great job too. She was very kind and knowledgeable. Ken did a great job too. More

by golfer4963 Verified Customer Verified Customer

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I was treated with courtesy and professionalism from the very beginning until the very end of the process. I have been in the car business for 13 years and hold a high standard to those that I buy from, and very beginning until the very end of the process. I have been in the car business for 13 years and hold a high standard to those that I buy from, and Clay Cooley Ford’s team blew me away with their service and their follow up. I whole heartedly recommend them to anyone who wants a good experience, whether or not they have perfect credit. Ashley quickly addressed my questions and concerns, as well as my fiancé’s, and when she didn’t have the answer she got Justin involved and he promptly answered my questions and put us at ease. More

by danielfarnes816 Verified Customer Verified Customer

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Can’t recall last time I’ve written a negative review about anything or anyone. But this situation deserves the attention. Traded in a vehicle on a Saturday and supposed to have a 3 day satisfaction grac about anything or anyone. But this situation deserves the attention. Traded in a vehicle on a Saturday and supposed to have a 3 day satisfaction grace period in case if have change of heart can return new vehicle and get back trade in. I called and reached out to dealership in numerous way beginning on that Monday, just two days later to inform had change of heart and wanting to return Bronco purchased for my trade in (well within that 3day period) they informed me didn’t know where my trade in was located and had to look and more than welcome to return the bronco. Why would I dare bring you back a vehicle when you don’t even have mine to give back and just leave me c without a vehicle completely. This place kept giving me the rearound for hours that led to days. Saying can’t find my original vehicle, this location has one of the absolute unprofessional and inconsiderate Sales Managers named Ken that only wanted to throw sarcasm and disrespect towards our issue. Then later I found my Jeep hidden in the back used lot near mechanics shop. Feel completely sabotaged and disappointed on how the upper management handling this issue More

by jimmypop411 Verified Customer Verified Customer

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Ashely was a great help. She was very intentive and very kind, we bought three pick ups last week and she was very good for all of us. Ken did a great job too. She was very intentive and very kind, we bought three pick ups last week and she was very good for all of us. Ken did a great job too. More

by Frank Verified Customer Verified Customer

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Customer service was horrible. New Truck broke 2 days after purchase and communication and how I was treated was disrespectful for a paying customer. Emails and phone calls were New Truck broke 2 days after purchase and communication and how I was treated was disrespectful for a paying customer. Emails and phone calls were sent. It was as if they didn't care if I felt appreciated or heard. I made a mistake buying from Clay Cooley. More

by lenanders2001 Verified Customer Verified Customer

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This is the worst dealership I have ever bought a vehicle from I have been lied to customer service is nonexistent phone calls and text are not returned I am still trying to get a overpayment on a item that from I have been lied to customer service is nonexistent phone calls and text are not returned I am still trying to get a overpayment on a item that the salesperson told me was not part of the window sticker but after paying over two times for a item I found it was already included in the window sticker And after a month they still have not gotten me the registration sticker I paid for at closing and cannot get anyone to return phone calls and when I call and ask for a manager and the ask my name they put me on hold and ignore me I stayed on hold for 22 minutes before giving up so people stay away from Clay Cooley Ford find somewhere else to buy your vehicle. More

by rjlangston Verified Customer Verified Customer

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Ashley did a great job and was very knowledgeable about the Fords they sell. Very helpful on setup and purchase the Fords they sell. Very helpful on setup and purchase More

by mike@fciequipment.com Verified Customer Verified Customer

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The whole experience was quick and painless. Great deal, nice people, snd a clear and concise explanation of what was going on. Great deal, nice people, snd a clear and concise explanation of what was going on. More

by mike@fciequipment.com Verified Customer Verified Customer

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Great experience, everyone at the dealership was very helpful! I will recommend clay cooley ford to all of my friends. helpful! I will recommend clay cooley ford to all of my friends. More

by marie.eljada Verified Customer Verified Customer

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Highly recommend buying from Clay Cooley Ford—exceptional service, honest team, and unbeatable car deals! service, honest team, and unbeatable car deals! More

by chris.teresabm Verified Customer Verified Customer

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