Ken Lau

I have electrical issues w/ this car since purchase and still do. There was an electrical surge and it head caused the front windshield to crack. They tell me something hit it, but there's now point of ext still do. There was an electrical surge and it head caused the front windshield to crack. They tell me something hit it, but there's now point of exterior impact. I will now take it to an independent shop to learn the truth which it take this car has had an electrical issue since purchase. Manny issues. That dealership is antiquated and is sub par. They don't even reset settings not even courtesy charge. Very poor staff. From Mo to Chris to the manger of service, whom couldn't be bothered to meet with me , and to the owner Akeel ( who promised me satisfaction) which now can't be reach by anyone there. Neither by phone, text, email, letter or homing pigeon! My only other option after confirmation on the windshield will be legal. That is the experience at 5900n. Western Ave. Chicago. Even Marino says that that dealership is antiquated. More

by Henry37 Verified Customer Verified Customer

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Nestor was quick and understood immediately what I needed and made sure it was all done in a timely matter, Ken was also quick with making sure the price was right and quick approval I strongly recommend bot and made sure it was all done in a timely matter, Ken was also quick with making sure the price was right and quick approval I strongly recommend both to work with! More

by Andre Verified Customer Verified Customer

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The experience was very good, Steven was patient and explained everything very well to me. The environment is organized and everything went smoothly. explained everything very well to me. The environment is organized and everything went smoothly. More

by URBANEJARAQUEL Verified Customer Verified Customer

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Steve B was able to help me find a new compass with less money down than I expected and got me out of the store in less than 3 hours from start to finish!! Full tank gas, took my 2014 nissan for trade even money down than I expected and got me out of the store in less than 3 hours from start to finish!! Full tank gas, took my 2014 nissan for trade even tho almost 200k miles.. still runs great!! These guys took good care of me and I'd refer anyone looking foe a new jeep or other type to ask for Steve B at Jeep Of Chicago on western Ave!!! More

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Very satisfying experience. Everyone treated me like family. Would recommend this dealership to my friends and family. Everyone treated me like family. Would recommend this dealership to my friends and family. More

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Steve B was great. I called on phone and Chuck told me come on down for a Durango. When I got there I met Steve B and he got me approved with no money down just my 07 m I called on phone and Chuck told me come on down for a Durango. When I got there I met Steve B and he got me approved with no money down just my 07 maxima as a trade in. These guys r gr e at. Definitely recommend More

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Amazing working with Aquib and jen and Chuck helped us buy the charger we came all the way from Indiana for this vehicle and he made it happen buy the charger we came all the way from Indiana for this vehicle and he made it happen More

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Aquib was amazing to work with I commend asking for him to anyone he is really helpful to anyone he is really helpful More

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Aquib was amazing to work with. He helped me buy my dream car a SUBARU WRX amazing guy makes magic happen Aquib should be the salesman you should work with! Thank you so much He helped me buy my dream car a SUBARU WRX amazing guy makes magic happen Aquib should be the salesman you should work with! Thank you so much More

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CDJR of Chicago was very good to me and my wife. We were greeted and helped by the sales man Aquib. Very helpful and friendly in nature. Will do his best to get you in the right car. One of the few We were greeted and helped by the sales man Aquib. Very helpful and friendly in nature. Will do his best to get you in the right car. One of the few good ones remaining in this industry. More

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