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Ken Orr
516 Reviews
516 Reviews of Ken Orr
November 16, 2019
Three time owners Always great service and hospitality. On time service when an appointment was made. Respectful when you are looking and they know you have a favorite Always great service and hospitality. On time service when an appointment was made. Respectful when you are looking and they know you have a favorite salesperson. More
by UNRATH.MARK
Verified CustomerOther Employees Tagged: Syed Shah
November 15, 2019
Fantastic team from start to finish We purchased our first Hyundai in 2011 and second one in 2018. Both from Manassas Brown's and only serviced their. I wouldn't drive from Falls Church We purchased our first Hyundai in 2011 and second one in 2018. Both from Manassas Brown's and only serviced their. I wouldn't drive from Falls Church to Manassas if their service wasn't great. Kudos to Ken Orr who has been our service rep. From day one. More
by SHOBELL
November 15, 2019
Periodic Maintenance Just needed a oil change and a wheel alignment. Both done in an hour. Cost was as expected.. No surprises, just suggestions for future service needs Just needed a oil change and a wheel alignment. Both done in an hour. Cost was as expected.. No surprises, just suggestions for future service needs. Ready for winter. More
by billhechmer
November 10, 2019
Outstanding Consistent service meeting my expectations. friendly and makes me feel like they appreciate my business. In and out with no fuss. The know my name whi Consistent service meeting my expectations. friendly and makes me feel like they appreciate my business. In and out with no fuss. The know my name which makes me feel important. More
by Kelly Snook
November 10, 2019
Excellent Service by Tom Orr (Service Department) As always, Service Department, Tom Orr provides top-notch service. He makes bringing my vehicle for routine maintenance a smooth and stress free. C As always, Service Department, Tom Orr provides top-notch service. He makes bringing my vehicle for routine maintenance a smooth and stress free. Can always count on Tom's professional, and friendly "can do" attitude. Thank you Tom and thank you Hyundai Manassas for having personnel with excellent customer service skills. You Rock! More
by BCSTARFISH8
Other Employees Tagged: Lady at Service/Payment Desk in Waiting Area. I should know her name, she is always there. Always professional and friendly.
November 06, 2019
7500 service Made appointment, service done in 1:20, including wash. They honored coupon, only spent $100. Good work, no suprises. Making appointment on line is Made appointment, service done in 1:20, including wash. They honored coupon, only spent $100. Good work, no suprises. Making appointment on line is a real plus. More
by ggrambo
Other Employees Tagged: Michael
November 05, 2019
Very satisfactory Friendly and efficient , clean and neat, enjoyed coffee, tables in waiting area are wobbly, front desk gal was good, Ken is good about explaining what Friendly and efficient , clean and neat, enjoyed coffee, tables in waiting area are wobbly, front desk gal was good, Ken is good about explaining what service was performed. More
by KSBHEMERY
November 05, 2019
Awesome experience They all did a fantastic job when needing service done to my vehicles I was very pleased with how they handled my requests. Very very very happy They all did a fantastic job when needing service done to my vehicles I was very pleased with how they handled my requests. Very very very happy More
by Sqwill91
Other Employees Tagged: Leslie Adams, Jen Seldon
November 03, 2019
Vehicle repair] I have always taken my vehicles to Browns Manassas Hyundai. I have always been pleased with the service provided and will continue to take my vehicle I have always taken my vehicles to Browns Manassas Hyundai. I have always been pleased with the service provided and will continue to take my vehicles there for repair. All the service members are helpful. More
by SMCCAIN55
Other Employees Tagged: Steve Kim, Jen Seldon, Tom, Mike who are also service reps
November 02, 2019
Great experience Service provider Ken was very courteous and explain things thoroughly about the problem my car was having. The waiting area was nice and clean and the Service provider Ken was very courteous and explain things thoroughly about the problem my car was having. The waiting area was nice and clean and they offered complementary hot and cold beverages. More
by SW
