born in London. started at Toyotatown in Jan 1986. #1 priority is happy customers!! Huge sports fan..knights season ticket holder..jays habs raptors fan also.
Read moreDealership Experience
38 yrs, 5 mos
Industry Experience
38 yrs, 5 mos
Specialties & Trainings
making the choices that are best for the customer
176 Reviews
Write a Review176 Reviews of Ken Yates
June 09, 2021
Ken Yates was awesome to deal with at Toyota-Town.He Ken Yates was awesome to deal with at Toyota-Town. He wasn't pushy, explained the different options for buying used vs. new. When it came time to pi Ken Yates was awesome to deal with at Toyota-Town. He wasn't pushy, explained the different options for buying used vs. new. When it came time to pickup my new SUV, he went through and explained the features. Rita was also very friendly and answered all of the questions I had about the warranties and extra options. More
Other Employees Tagged: Rita Dalal
May 19, 2021
I have known Ken for 20 yrs and use to work with him, you will never find a more honest, and caring person. 30 plus yrs at Toyota town says a lot. will never find a more honest, and caring person. 30 plus yrs at Toyota town says a lot. More
Other Employees Tagged: Andre de Coning
April 23, 2021
Outstanding service, thank you Toyota! I would always recommend Toyota to my friends. Since the time I bought my RAV-4 in 2018, I had always had a great experience with ToyotaTown's sales and service dep recommend Toyota to my friends. Since the time I bought my RAV-4 in 2018, I had always had a great experience with ToyotaTown's sales and service departments. A special thank you for Ken Yates! More
Other Employees Tagged: Tara Shepherd , Tara Shepherd
March 29, 2021
A++ Service with Ken and his team! Experienced and knowledgeable staff.Highly Recommended. Ken was great to deal with and was able to insure I was getting the best deal. knowledgeable staff.Highly Recommended. Ken was great to deal with and was able to insure I was getting the best deal. More
Other Employees Tagged: Andre de Coning
January 09, 2021
Extremely knowledgeable and friendly staff. We went to a few dealerships and decided to go with Toyota due to Ken's expertise and commitment to customer satisfaction. We needed a car on a short timeline and few dealerships and decided to go with Toyota due to Ken's expertise and commitment to customer satisfaction. We needed a car on a short timeline and Ken was able to find the vehicle that perfectly fit our needs for a good price. More
December 23, 2020
We had an excellent experience at Toyota Town and our Sales Rep Ken was fantastic, he was patient, knowledgeable, and provided great service to us - not your 'typical' car salesman - he goes above and be Sales Rep Ken was fantastic, he was patient, knowledgeable, and provided great service to us - not your 'typical' car salesman - he goes above and beyond and get us into our awesome new Toyota Highlander. Great dealership, great vehicle, great experience. They were also very family oriented, they treated my toddler son so wonderfully in the dealership, keeping his busy with lots of attention and surprises, making this an overall great experience! Thanks Toyota Town & Ken! More
November 16, 2020
I ordered a 2021 Prius on July 16th, 2020. It is now November 16th and I'm still waiting. No one from Toyota has contacted me with an explanation, an apology, or even an acknowledgement of this poor tre November 16th and I'm still waiting. No one from Toyota has contacted me with an explanation, an apology, or even an acknowledgement of this poor treatment. Any and all communication has been initiated by me. A called again today. Now they're saying November 26th, Sheesh! More
Other Employees Tagged: Andre de Coning
November 02, 2020
This will be the third car I bought from Ken Yates. He also sold my son his first car several years ago. I return to him and this dealership for he takes time to answer all my questions and make suggestio also sold my son his first car several years ago. I return to him and this dealership for he takes time to answer all my questions and make suggestions. This last visit was due to me having a car accident and my previous corolla was a write off. Once I received the quote for my settlement, Ken made the rest of way to my new car simple. Thanks so much for excellent service. More
Other Employees Tagged: Janine Feenstra
October 23, 2020
Ken Yates was super professional. Great person to work with. Thanks Ken I would highly reccomend to my friends and family. Helpful in many ways with. Thanks Ken I would highly reccomend to my friends and family. Helpful in many ways More
Other Employees Tagged: Andre de Coning
August 25, 2020
Picked up the new Rav4 from ToyotaTown and I love it! Ken and Gwen made things very quick and easy. Janine in the finance department was very sweet and made things so comfortable and simple. Everyone answere and Gwen made things very quick and easy. Janine in the finance department was very sweet and made things so comfortable and simple. Everyone answered all of my questions and they knew a lot of about this vehicle. It was a simple process and I drove away feeling great about the leasing experience. Thank you to the fantastic team at ToyotaTown! More
Other Employees Tagged: Gwen Jones, Janine Feenstra