Kenect Reviews

I am completely disappointed and frustrated with the deceptive practices at Crestview Cadillac. When I leased my electric vehicle from this dealership, I was explicitly reassured and promised by the sal deceptive practices at Crestview Cadillac. When I leased my electric vehicle from this dealership, I was explicitly reassured and promised by the sales team that the EV tax credit would be applied directly to my benefit as a credit toward my account. Relying on their word, I moved forward with the lease. Now, after the deal is done, the narrative has completely changed. I am being lied to, misled, and effectively bullied into accepting that I will not be getting the credit at all. Dealerships routinely pass the federal EV lease credit (under Section 45W) directly to the consumer to lower the capitalized cost of the lease, and it should have been clearly and transparently outlined in my lease agreement. Instead, Crestview Cadillac misrepresented the terms to close the deal and is now using pressure tactics to avoid making it right. As a consumer, I expect honesty and transparency, not broken promises and intimidation. Potential buyers should beware of any verbal agreements made at this location—get absolutely everything in writing, because their assurances mean nothing once you drive off the lot. More

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Easy and fast service everyone was friendly and professional as always thank you cadillac team. professional as always thank you cadillac team. More

by Danythamer Verified Customer Verified Customer

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