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Kenley Callow
29 Reviews
29 Reviews
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29 Reviews of Kenley Callow
May 09, 2026
The service department is an absolute disaster. Today was my third resent visit that was either free or discounted because of poor service. Today’s visit resulted in an 2hr 15min oil change. Whic Today was my third resent visit that was either free or discounted because of poor service. Today’s visit resulted in an 2hr 15min oil change. Which I had to return from because the technician thought he didn’t tighten the oil pan. I believe the service rep is doing the best she can with what is provided to her. This is an issue that management is unwilling or incapable of fixing. Welcome to Bellingham ford home of the free 2hr oil change. I’ve requested a phone call from management but I’m not holding my breath. Avoid this service department at all cost unless you have all day to wait and are looking for discounted service More
by kvictor8
December 30, 2025
Kenley Callow and Steven Miller were very helpful during my last visit. I appreciate that they are very professional and communicate well. my last visit. I appreciate that they are very professional and communicate well. More
by pbeck
Verified CustomerOther Employees Tagged: Steven Miller
November 09, 2025
After 2 1/2 YEARS of continuously leaving messages without a call back for recall work, I finally got an appointment by scheduling it online. without a call back for recall work, I finally got an appointment by scheduling it online. More
by PKSPERRY
Other Employees Tagged: Trevor Hare, Charn Mattu, Cody Vanderwerff, Dimitri Zourkos , Felix Greening, Lori Schwartz
October 10, 2025
I was in Bellingham Ford in August 2025 To get almost $ 10,000.00 worth of engine warrenty work done on my Ford F-150 4x4. Two (2) months later it siezed ( Blew up ) on Interstate 5 in Bellingham, WA, ( 10,000.00 worth of engine warrenty work done on my Ford F-150 4x4. Two (2) months later it siezed ( Blew up ) on Interstate 5 in Bellingham, WA, ( RUSH hr. traffic ) There was no warning lights or dash light idicator. Two days after it was towed to Belllingham Fordd they finally got back to me. They proceeded to inform me it was a falty coolent hose, There fore shifting any blame from them. I drove the truck for two months without any problems. They had to drain all liquids ( Oil & Coolent ) forom engine in order to service engine. That means they would half to replace fluids to test drive truck. The owner of Bellingham Ford ( Jullian Green ) even went as far as accusing me of replacing the coolent hose after I left ? What kind of person or company treats Customers/ People like that. I felt humiliated/ Betrayed & taken advantage of. They also told me the warrenty work was about to expire, After checking, I still had a year to go. Talk about high Presure ! I will never refer another soul or spend another dime in that Business ( Bellingham Ford ) Oh, Anybody whant to buy a $ 30,000.00 Truck body ( Minus an Engine ? ) Thanks, Bellingham Ford More
by service
Other Employees Tagged: Trevor Hare, Charn Mattu, Cody Vanderwerff, Dimitri Zourkos , Felix Greening, Lori Schwartz
September 13, 2025
Very good customer service. Very happy with Kenley Callow, my service advisor, and Steven Miller in the autobody dept. I appreciate their dedication and hard work to get thing Very happy with Kenley Callow, my service advisor, and Steven Miller in the autobody dept. I appreciate their dedication and hard work to get things done right. More
by pbeck
Other Employees Tagged: Steven Miller
July 14, 2025
We at the Burlington Fire Department cannot thank the team at Bellingham Ford Lincoln enough for the priority service they provided allowing us to get our first run ambulance back on the road. I personal team at Bellingham Ford Lincoln enough for the priority service they provided allowing us to get our first run ambulance back on the road. I personally did not talk with any of the service team, but they can all have a 5 star on us!! More
by STEVER7
July 13, 2025
Very good customer service. They pick my car from work and drop it off each They pick my car from work and drop it off each More
by nikkub81
Other Employees Tagged: Charn Mattu
July 05, 2025
Got to dealership on time. Was told exactly what needed to be done, and decided to go for a walk. Stop and brought a coffee. Got back to the dealership, sat down a they came l Was told exactly what needed to be done, and decided to go for a walk. Stop and brought a coffee. Got back to the dealership, sat down a they came looking for me. Car was complete. Great service! More
by WILLIAMKCALVO
Other Employees Tagged: Trevor Hare, Charn Mattu, Cody Vanderwerff, Dimitri Zourkos , Felix Greening, Lori Schwartz
July 02, 2025
Jason and his team did an amazing job handling a complex situation that was well out of their control. I appreciated the updates and effort that they put into getting the repairs done. situation that was well out of their control. I appreciated the updates and effort that they put into getting the repairs done. More
by jonatremblay
Other Employees Tagged: Jason Turrell, Bones ., Dimitri Zourkos , Todd Rowe, Lori Schwartz, Troy Reynolds
June 21, 2025
The service department always shows the most care for my vehicle and always meets or exceeds my expectations! vehicle and always meets or exceeds my expectations! More
by C.VANDERWERFF
Other Employees Tagged: Trevor Hare, Charn Mattu, Cody Vanderwerff, Dimitri Zourkos , Felix Greening, Lori Schwartz
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