Kenn Hooker | Page 4

I love this service department and it will be a reason to keep buying Audi. They are friendly, helpful and knowledgeable. They have always been good about explaining the service needed and also helping me keep buying Audi. They are friendly, helpful and knowledgeable. They have always been good about explaining the service needed and also helping me understand what was needed now and what was optional or needed in the future. And I feel like they know me and my car. I am not just a number. More

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I just went in for my 130,000 mile service on my 2001 Audi TT. What a great car-and ZERO problems. I sell books and haul a significant amount of weight through all types of weather and this car has been Audi TT. What a great car-and ZERO problems. I sell books and haul a significant amount of weight through all types of weather and this car has been amazing. For over 10 years I have received excellent service from an attentive team of professionals. More

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We recently moved to Charlotte and unfortunately my A5 was damaged by the moving company. When I called the dealership I spoke with Kenn and the car was on a flatbed within 45 minutes. Kenn went above and was damaged by the moving company. When I called the dealership I spoke with Kenn and the car was on a flatbed within 45 minutes. Kenn went above and beyond to get the car repaired quickly and properly and we appreciated his high level of detail and professionalism. I have been back for service several times since and I would highly recommend this dealership. More

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The service department did an excellent job to timely perform my 5000 mile service and were very accomodating as I waited for the service to be completed. Kenn made time to explain Audi's warranty inform perform my 5000 mile service and were very accomodating as I waited for the service to be completed. Kenn made time to explain Audi's warranty information to me and make me aware of the Audi maintenance plan. More

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Repair work was done in a timely fashion, and car was detailed nicely at pickup. Also, months ago I lost $7 out of a jacket but did not realize it fell out in the car. That money was in my car at picku detailed nicely at pickup. Also, months ago I lost $7 out of a jacket but did not realize it fell out in the car. That money was in my car at pickup -- obviously someone had found it when detailing. How cool is that?!! More

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The 100 percent best dealership and service department EVER!!!!!! We have owned many audi's for over ten years and have NEVER had bad service in any area of this dealership. Polite, Professional and they EVER!!!!!! We have owned many audi's for over ten years and have NEVER had bad service in any area of this dealership. Polite, Professional and they get the job done the first time. They treat customers like they are kings and queens. More

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