Kenneth Orosco | Page 6

Reliable Chevrolet - NM responded

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your recent visit. An oil change should indeed be completed in a timely manner, and we understand how frustrating it can be to wait longer than expected. Please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932. They would be happy to assist you further and address your concerns. Thank you for your understanding, and we hope to improve your experience in the future.

Reliable Chevrolet - NM responded

Thanks, Duke! We're thrilled to hear that our team could turn your vision into reality. Your kind words motivate us to keep delivering exceptional service. We appreciate your support!

Reliable Chevrolet - NM responded

Mark, thank you for the fantastic review! We're thrilled to hear you had a great experience and found our team helpful and friendly. Your feedback motivates us to keep delivering excellent service. Looking forward to assisting you again!

Reliable Chevrolet - NM responded

We understand how frustrating it must have been to face this situation, especially after recently purchasing your vehicle. Our goal is to provide excellent service to every customer, and it’s concerning to hear that we didn’t meet those expectations. We’d like to better understand what happened and see how we can help. Please feel free to reach out to Patricia Charles, our Customer Relations Representative, at 505-338-5826, or contact Cory Reeves, our Service Director, at 505-338-5932. We appreciate the opportunity to address your concerns directly.

Reliable Chevrolet - NM responded

Robyn, we’re thrilled to hear you found your dream Traverse! Oliver is fantastic at what he does, and it’s great to know he helped make your experience special. Enjoy your new ride!

Reliable Chevrolet - NM responded

We understand your frustration and sincerely regret the inconvenience you've experienced. It's concerning to hear about the delays and missing personal items, and we want to address this matter immediately. Please contact Patricia Charles, our Customer Relations Representative, at 505-338-5826 or pcharles@vtaig.com, or reach out to our Service Director, Cory Reeves, at 505-338-5932 or creeves@vtaig.com. We would like to investigate this further and work toward a resolution for you.

Reliable Chevrolet - NM responded

We’re thrilled to hear about your experience with Oliver and the team! It’s always our goal to make the trading process smooth and enjoyable. Enjoy your new Colorado Trail Boss, and thank you for your kind words!

Reliable Chevrolet - NM responded

We’re thrilled to hear that our team made a positive impression with their prompt and friendly service. Your feedback motivates us to keep up the good work. We appreciate your support and hope to serve you again soon!

Reliable Chevrolet - NM responded

We’re thrilled to hear about your positive experience with Jesse! It’s fantastic to know he made your car buying journey enjoyable and memorable. Thank you for the high recommendation; we appreciate your support and look forward to seeing you again! Enjoy your new ride!