Kenneth Orosco | Page 8

Kevin was great, good kid and a hustler! Never met a sales manager. Thought it was rude that no one ever came out to talk. Never met a sales manager. Thought it was rude that no one ever came out to talk. More

by RRTORTUGA16 Verified Customer Verified Customer

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Most times we have to experience failure before we receive success. My knee jerk reaction is to point out the errors made by the dealership and rate their performance low. However my complaints didn't receive success. My knee jerk reaction is to point out the errors made by the dealership and rate their performance low. However my complaints didn't go unnoticed Michael lujan address the situation in a customer base friendly way. He was transparent saying that the service team made a mistake. and that he wanted to help me with smoothing over the matter of my dissatisfaction with a issue The general manager of the facility assured me that he would do all possible to help solve the issue honesty and transparency. I think this is the best way to resolve matters I think they went out of their way to make things good. I appreciate the service and the thoughtfulness More

by NONE23 Verified Customer Verified Customer

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This is the worst car lot in alb. Stay away from this place unless you want to buy a car that has tons of problems! We bought a 23 jeep grand cheroke 4xe not even a month later the ch Stay away from this place unless you want to buy a car that has tons of problems! We bought a 23 jeep grand cheroke 4xe not even a month later the check engine light came on. I called to speak to Mike marsh because he is who we dealt with when we bought the car and I needed to get information on them getting me a loaner or rental. He said he would get with Greg to give us a call to let us know when we can bring the vehicle in and get us a loaner. It took us several calls and 4 days to even get a date to bring it in to see what's going on with it. I was called back that same day told to pick up my car with 4 pages of stuff that could be wrong with it and check engine light still on. Greg the service manager told us they would not be able to get us a rental and he was told jeep would have to😂. Now let's make that make sense. I bought the car from unreliable not jeep. Jeep even told Ken the "owner" that it was his responsibility to get us a loaner or rental and ken did not like that. Jeep let us know they would possibly be able to get us one once they start the work but they are 4 weeks out and will try hard to get it in as soon as they can as they do have the vehicle right now. So in the mean time unreliable and ken the owner do not care about the situation they don't care that I'm out a vehicle and have to figure out how to get to and from work and dr apps. I have called ken numerous times and left him voicemails everytime I call they tell me he's in a meeting. Ken does not care about his customers only the money!. The cars are way overpriced and definitely not reliable! He could be trying to make up the money he lost in the latest lawsuit! Stay away from this place or you will regrett it! More

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Worthless as the day I bought the truck here. No responsibility for mistakes and failures. Dishonest and incompetent sales staff. No help at all, people don’t listen to the customer and as I can No responsibility for mistakes and failures. Dishonest and incompetent sales staff. No help at all, people don’t listen to the customer and as I can see no customer service training. In a hurry to rush you out. They don’t make you feel welcome. I hate it there and would never step foot there at Reliable again. When I bought the truck and a year later sold it back to them I lost $10,000 dollars down because they sell bad vehicles and don’t care to let you no or warn you of resale values and upscale worthless ad ons. More

by mcarlyle7 Verified Customer Verified Customer

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Dealership is horrible will never buy another vehicle from them again....the service side is great from them again....the service side is great More

by STEPHANIEROMERO1 Verified Customer Verified Customer

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"I had a great experience at Reliable Chevrolet thanks to Angel, my service manager. He went above and beyond to ensure my car was taken care of, especially during a major service involving an engine swap. A Angel, my service manager. He went above and beyond to ensure my car was taken care of, especially during a major service involving an engine swap. Angel was communicative, professional, and genuinely cared about making sure everything was done right. His dedication to customer service really stood out. I highly recommend Reliable Chevrolet and would definitely trust them with my vehicle again!" More

by CHARLES.ARAGON Verified Customer Verified Customer

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They seem the be a bit unorganized, didn't get Lyft/uber ordered right away. ordered right away. More

by sanchez.terina Verified Customer Verified Customer

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Reliable is always great to do business with. We felt comfortable. This was our third vehicle purchased from Reliable in the last 16 years. Ben was our salesman and Addy handled the financial tra We felt comfortable. This was our third vehicle purchased from Reliable in the last 16 years. Ben was our salesman and Addy handled the financial transaction. They both treated us very well and without any pressurized tactics. More

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Lies over priced cars Lies and not good to buy anything there trust me look around please there trust me look around please More

by Anthony2250 Verified Customer Verified Customer

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Speedy service and excellent customer service rep. Was well informed as to the time frame of the repair. Overall an excellent experience Was well informed as to the time frame of the repair. Overall an excellent experience More

by BBBOWTIES Verified Customer Verified Customer

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