Kerrii Spinden

Beware Red Rock Dealerships especially the Hyundai dealership service department. I made an appointment for a transmission flush on a 2012 sonata, and asked for a ballpark price (which they said was a dealership service department. I made an appointment for a transmission flush on a 2012 sonata, and asked for a ballpark price (which they said was around $215), so I went ahead and booked the service. once my wife picked up the car they had charged me $400. I called 4 other transmission services in town to compare pricing, and they were all $250 including another non red rock dealer. I asked them to charge me a similar rate and refund the difference, they refused. When I questioned them about the price they said that CVT transmissions were expensive to service, and I responded it is not a CVT transmission. I said that is the highest transmission fluid service I have ever seen, and they said it is what it is. Then they went as far as to recommend I change my brake fluid, my battery and my brake pads, which would not be mind blowing recommendations had I not just had those replacements a week earlier from another vendor. This is after I have purchased 2 cars from them previously, but I can tell you these folks are not afraid to gouge you, and I would save your money and steer clear. They have lost a customer permanently, I will drive to SLC or Denver or further to avoid the red rock dealerships in Grand Junction. More

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Great experience helped me out allot! Would recommend to the next person with out hesitation! Would recommend to the next person with out hesitation! More

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