Kerry Roos | Page 10

Very easy company to deal with. All aspects of dealership are top notch. Would definitely recommend this friendly dealership to family and friends! All aspects of dealership are top notch. Would definitely recommend this friendly dealership to family and friends! More

by chasshu50 Verified Customer Verified Customer

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Service was fast, communication was great, and I love the fact that I can schedule an appointment online. fact that I can schedule an appointment online. More

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I have all my vehicles serviced at Dennison's service center. This is my third Buick from them. It kinda feels like friends! center. This is my third Buick from them. It kinda feels like friends! More

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I can not say enough about our experience at Ray Dennison. Troy and Kerry took really great care of us. Troy especially spent the day helping us with every detail.. We so appreciated his knowledge a Dennison. Troy and Kerry took really great care of us. Troy especially spent the day helping us with every detail.. We so appreciated his knowledge and helped us to navigate the electronics of our new 2024 Envista.. If your looking for a vehicle Ray Dennison is awesome and Look for Troy he is outstanding. The whole experience was top notch! Thank You again Troy for taking care of us♥️ More

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Sam the salesman did a nice job - wouldn't have bought the Acadia without him. That is all I have to say that is positive. the Acadia without him. That is all I have to say that is positive. More

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I’m so glad to have Ray Dennison as the Buick dealer in my area. I’ve gone from Chevrolet to Buick and like both, good sales department and I know the service department will take good care of my 2024 Buic my area. I’ve gone from Chevrolet to Buick and like both, good sales department and I know the service department will take good care of my 2024 Buick Encore GX Avenir More

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Look at cars online asked questions about it they called me next morning spoke to Susan she sent me the vehicles and descriptions I picked one Susan put in touch with Chris I asked what cash out the door pr me next morning spoke to Susan she sent me the vehicles and descriptions I picked one Susan put in touch with Chris I asked what cash out the door price would be he then had to ask somebody else that then that person called me told them about the options I wanted. Told them I was supposed to pick a car up from another dealer but it did not have a sun roof and that I passed on that car and that lead me to their dealership. So we worked out a deal and so I had my wife and son and myself drove a hour and a half along with taking a day of work to go get this car and it did not have the sunroof the one I requested and I expressed with my ordeal with the other dealership. When I get there they claim that it was not mentioned to them at all THAT is a LIE!!!!! Did not appreciate being mislead into driving a hour and a half for a car that was not what I expressed that I wanted and then to be told we have other one on lot but they was older models and more mileage as well. Worst experience ever and all I got was a empty apology and a sorry for miscommunication!! There was no miscommunication I clearly stated what I wanted!!! I give them negative start rating if could no compensation for my was offered so 3 hours of my day round trip for nothing. Worst of all the car was a gift for my disabled wife very disappointed to say the least just terrible people!! More

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I called and they fit me in even though they were all booked up. Very friendly and efficient! booked up. Very friendly and efficient! More

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Paint becoming delaminated & dealer doesn’t care about this problem. It looks like crap & my vehicle value is effected by this. The problem started at less than 1000 miles. This is my 3rd Enclave & I may this problem. It looks like crap & my vehicle value is effected by this. The problem started at less than 1000 miles. This is my 3rd Enclave & I may not buy another one. More

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The personnel are always professional and personable. The service is consistent quality and thorough. It’s worth the drive from North Peoria. The service is consistent quality and thorough. It’s worth the drive from North Peoria. More

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