Ket Demoranville
Ket Demoranville at Clay Cooley Mitsubishi

Ket Demoranville

Service Director

Clay Cooley Mitsubishi

1500 Interstate 20 Frontage Rd
Arlington, TX 76018

4.8
59 Reviews
4.8

59 Reviews

Write a Review

Dealership Experience

4 yrs, 3 mos

Industry Experience

14 yrs

Languages Spoken

English English

59 Reviews of Ket Demoranville

October 01, 2025

Dealership Rating
Employee Rating

Edgar was amazing n very helpful ok Tks to the Cooley team , it’s nice being there ok we love it More

by Peter.106230
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam Soler, Jo Wren, Javier Perez , Edgar

September 29, 2025

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very friendly and prompt, and always keeps you informed during service or oil change while wsiting More

by rebharmel
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Recommend Dealer
Yes
Oct 03, 2025

Clay Cooley Mitsubishi responded

We are thrilled to hear that you had a positive experience with us! We pride ourselves on our friendly and prompt service, and we're happy to keep you informed during oil changes. Thank you for choosing us!

August 29, 2025

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The service was superb and very thorough and the technician that serviced my vehicle was very informative and courteous More

by alexander.j.pimentel
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Adam Soler, Jo Wren, Javier Perez , Jesse Hernandez

Sep 02, 2025

Clay Cooley Mitsubishi responded

Hello Alexander, we're glad to hear that your service was thorough, thank you for the review we appreciate your business and look forward to your next visit...

August 25, 2025

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The wait was really long but the service was pretty good. Only thing I was disappointed in is that the Fort Worth location always does a really good job at cleaning my car and they always top the gas off. Th More

by Janettelillard3222
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Recommend Dealer
Yes
Aug 27, 2025

Clay Cooley Mitsubishi responded

Hello Janette, thank you for the information regarding our competitors best practices as we look for other ways to improving our own process...

August 17, 2025

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Hello Very professional, polite and courteous staff. The building was very comfortable and I appreciate the complimentary water. More

by carl_singleton
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Recommend Dealer
Yes
Aug 19, 2025

Clay Cooley Mitsubishi responded

Hello Carl, thank you for taking the time to write our service team a 5-tar review, it's great to hear that our staff was professional and courteous, we look forward to your next service visit...

August 16, 2025

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I wouldn’t go no other place but there they treat you like family love it there More

by LilBit4035
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Recommend Dealer
Yes

Other Employees Tagged: Adam Soler, Javier Perez

Aug 19, 2025

Clay Cooley Mitsubishi responded

Thank you, for your patronage and we appreciate the 5-star review for our service team...

August 05, 2025

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Employee Rating

Really appreciate it being able to have the same service providers that are knowledgeable about my needs More

by latishav1
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Recommend Dealer
Yes
Aug 06, 2025

Clay Cooley Mitsubishi responded

Thank you, for taking the time to write our service team a review but we are disappointed we could not earn a 5-star rating, we will continue to improve our process to better your next service visit...

July 28, 2025

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I was very happy about the car service I received. The staff was very friendly and helpful. More

by mydeshone
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Recommend Dealer
Yes
Jul 29, 2025

Clay Cooley Mitsubishi responded

Thank you, fortaking the time to write our service team a 5-star review, we appreciate your business and look forward to your next visit...

July 28, 2025

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Employee Rating

My go to for my Outlander. Usually the service team is good. However after I purchased my car in November last year, I sent two additional people who purchased cars and I recei More

by Mary C.
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Recommend Dealer
Yes
Jul 29, 2025

Clay Cooley Mitsubishi responded

Hello Mary, we appreciate the information you provided and will forward this to the sales managers...

July 27, 2025

Dealership Rating
Employee Rating

Service writer was very good and knowledgeable pleasant and easy to deal with technician found an oil leak and fixed it More

by Al alturo
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Perez

Jul 28, 2025

Clay Cooley Mitsubishi responded

Thank you Al, for letting our service team to repair your oil leak, we appreciate the 5-star review and look forward to your next visit...

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