Kevin Bell
Kevin Bell at Lexus of Milwaukee
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Kevin Bell

New Car Sales Manager

Lexus of Milwaukee

1433 W Silver Spring Dr
Milwaukee, WI 53209

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4.9
22 Reviews
4.9

22 Reviews

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22 Reviews of Kevin Bell

April 24, 2025

Dealership Rating
Employee Rating

Ben was exceptional, cordial, and extremely professional and knowledgeable. I will continue to come to Lexus of Milwaukee. More

by rbartelt74
Recommend Dealer
Yes
Apr 28, 2025

Lexus of Milwaukee responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We are always more than happy to assist you if anything else comes up. Take care!

April 07, 2025

Dealership Rating
Employee Rating

I Am Always Greeted With Excellent Customer Service And If Anything Is Ever Wrong, Lexus Employees Ensures That Everything Id Taken Care Of, Even If It Takes Time. More

by JyNika Hughes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Pfeffer, Bella Baker , Nick Stover

April 01, 2025

Dealership Rating
Employee Rating

Justin Dehling and Tech Bech helped my family out. My parents are a little older so they needed a little extra TLC. Thanks for helping out my family they love their Jeep!! More

by bmsilver23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 06, 2025

Lexus of Milwaukee responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 20, 2025

Dealership Rating
Employee Rating

Nick gave my wife and. I received EXCEPTIONAL service throughout the sales process and.we came to.terms EXTREMELY QUICK on our purchase of our vehicles! Nick worked extremel More

by Tonyburns8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 23, 2025

Lexus of Milwaukee responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2025

Dealership Rating
Employee Rating

I had an excellent experience at Lexus of Milwaukee! Justin was courteous and knowledgeable. Highly recommended! More

by Tom Stokes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Dehling, Chris Palmisano

Mar 16, 2025

Lexus of Milwaukee responded

Hi Tom, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

February 26, 2025

Dealership Rating
Employee Rating

Everyone was very helpful and I didn't feel pushed or pressured at all. Ben was great to work with and I am very pleased with my purchase! More

by Joe K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2025

Lexus of Milwaukee responded

Hi, thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

Dealership Rating
Employee Rating

Conveniently located and easy to get to from Hwy 43. Clean and well kept. People very friendly. More

by finski1953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2025

Lexus of Milwaukee responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2025

Dealership Rating
Employee Rating

Great experience. Rosalie Weiss was a pleasure to work with. Will highly recommend. They are professional. More

by Syed Ahmed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rosalie Weiss , Patricia Waldron

Feb 02, 2025

Lexus of Milwaukee responded

Hi Syed, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2024

Dealership Rating
Employee Rating

I cannot say enough about this dealership! Nick Pfeffer was our sales consultant… Nick did an OUTSTANDING job helping us find the perfect vehicle for us. We never felt any pressure and we knew More

by Sherri B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 25, 2024

Lexus of Milwaukee responded

We're glad to hear our staff took such great care of you, Sherri! We hope we can continue to be of service to you down the road!

December 23, 2024

Dealership Rating
Employee Rating

Extremely poor customer service. Will not return to this location. Once you sign that dotted line, they will not help you. This may not be true for every salesman employed at this lo More

by 199293749
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 25, 2024

Lexus of Milwaukee responded

Hello, My name is Eduardo Rodriguez, and I am the National CX Director at Ed Napleton Automotive Group. I am reaching out personally to apologize for the recent experience you had during your sales appointment at Lexus of Milwaukee. I am truly sorry for the inconvenience and frustration you experienced during your visit. We aim to provide every customer with a smooth and satisfactory experience, and it’s clear we did not achieve that in your case. Please accept my sincerest apologies. Your feedback is invaluable to us, and we are committed to making the necessary improvements to prevent such issues in the future. I would appreciate the opportunity to discuss this matter further and ensure we can regain your trust. Please feel free to contact me directly at 630-382-0339 or DrivenToHelp@Napleton.com. Thank you for bringing this to our attention. Your feedback is not only crucial but also instrumental in helping us improve. We are fully committed to making this right and ensuring a better experience for you in the future. Warm regards, Eduardo Rodriguez National CX Director Ed Napleton Automotive Group

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