The excellent service and friendly attitudes are why I
keep returning to Dick Scott for my routine maintenance. Kevin Fischer has been my guy. He is knowledgeable, friendly and I trust him to take good ca
keep returning to Dick Scott for my routine maintenance. Kevin Fischer has been my guy. He is knowledgeable, friendly and I trust him to take good care of my Durango!
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by Jim
Service Price Transparency
Oct 26, 2026 -
Dick Scott Chrysler Dodge Jeep Ram responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
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Your customer service team @ Dick Scott
Kevin was very good to work with.
He explained things well, and was very professional.
He explained things well, and was very professional.
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by Jimrich712
Service Price Transparency
Oct 24, 2026 -
Dick Scott Chrysler Dodge Jeep Ram responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dick Scott Chrysler Dodge Jeep Ram are glad to have you as a customer.
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Your customer service team @ Dick Scott
Never disappointed with the service timeliness and
customer support. Always a great experience! Kevin is a top-notch service advisor.
customer support. Always a great experience! Kevin is a top-notch service advisor.
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by boat4ghfun
Service Price Transparency
Oct 23, 2026 -
Dick Scott Chrysler Dodge Jeep Ram responded
Hearing that you’re never disappointed with our timeliness and customer support means a lot to our service department. Kevin takes pride in providing top-notch assistance during the service on your Dodge Durango.
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Your customer service team @ Dick Scott
Always can fit me in and get me going in a timely manner,
the only thing I don't like is that they can't wash my Ram 2500 in their bay.
the only thing I don't like is that they can't wash my Ram 2500 in their bay.
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by Go4thJesse
Service Price Transparency
Oct 19, 2026 -
Dick Scott Chrysler Dodge Jeep Ram responded
Our team is pleased we could fit you in and get you back on the road promptly. We’re sorry we can’t accommodate a wash for your Ram 2500 in our service bay, and we appreciate you letting us know. If you’d like, our service advisors can point you toward convenient wash options nearby.
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Your customer service team @ Dick Scott
I called for an oil change appointment , only to find out
there was a tire rotation to be done as well. I wasn’t aware they do them each oil change . I was told it would take about an hr and 10 minutes , was
there was a tire rotation to be done as well. I wasn’t aware they do them each oil change . I was told it would take about an hr and 10 minutes , was left sitting there well past that with no communication. I don’t understand why you offer modern technology as communication when it isn’t used . Once I checked and found out it wasn’t ready , I went outside to make a call, a porter drove it up and parked it. After I ended my call, I went back to the waiting room where wi sat for another 15 minutes before your porter, who drives you home when needed, came in to tell me my vehicle was ready. An hr and 45 minutes is ludicrous for a tire rotation and oil change .
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by foxtrot294
Oct 16, 2026 -
Dick Scott Chrysler Dodge Jeep Ram responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Jason Scott
Easy to schedule appointments online.
Prompt service. Shuttle was also on time to
Pick me up.
Prompt service. Shuttle was also on time to
Pick me up.
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by Abhi
Service Price Transparency
Oct 05, 2026 -
Dick Scott Chrysler Dodge Jeep Ram responded
Your note about easy online scheduling and a timely shuttle for your Pacifica’s service means a lot to us. Thank you for the five-star rating!
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Your customer service team @ Dick Scott
The service area was very attentive and helpful.
As a Stellantis employee it was good to see the care the service group gave to not only me but all the customers. I had a few discussions with custom
As a Stellantis employee it was good to see the care the service group gave to not only me but all the customers. I had a few discussions with customers and they all had nothing but good things to say about the dealership and the vehicle they own. What a great experience.
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by Jerry
Service Price Transparency
Other Employees Tagged:
All of them were 5 stars
Oct 05, 2026 -
Dick Scott Chrysler Dodge Jeep Ram responded
Your note about our service area’s attentiveness and helpfulness highlights how our team aims to support every customer. Our service team is pleased we could provide that level of care during the service on your Jeep Grand Cherokee.
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Your customer service team @ Dick Scott
Took my vehicle in quickly.
Assessed and suggested the required changes. Very professional. Would recommend anytime.
Assessed and suggested the required changes. Very professional. Would recommend anytime.
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by Nithin M
Service Price Transparency
Sep 25, 2026 -
Dick Scott Chrysler Dodge Jeep Ram responded
Our service department was pleased to get your Jeep Grand Cherokee in quickly and provide professional assessments and recommendations. Knowing you’d recommend us anytime means a lot to our service team.
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Your customer service team @ Dick Scott
Came in for tires and a check engine light mr.
Fisher explained the problem and solution and got my car back to me in a timely manner. Even had a shuttle to take me back and forth to the dealershi
Fisher explained the problem and solution and got my car back to me in a timely manner. Even had a shuttle to take me back and forth to the dealership. Phenomenal customer service. Dick Scott Chrysler Dodge Jeep ram has made a forever customer out of me.
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by Alfqahaniehah
Service Price Transparency
Sep 25, 2026 -
Dick Scott Chrysler Dodge Jeep Ram responded
Your mention of our shuttle service and timely repair highlights how our service department aims to support you. We’re pleased we could diagnose and fix the issue on your Jeep Wrangler 4xe quickly. Knowing we’ve earned your lifelong loyalty means a great deal to us.
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Your customer service team @ Dick Scott
Kevin Fischer was very professional and knowledgeable.
I had set up an appointment to have my oil changed. I had received my vehicle back in a timely manner. My Cherokee hybrid is now performing above ave
I had set up an appointment to have my oil changed. I had received my vehicle back in a timely manner. My Cherokee hybrid is now performing above average thanks to Kevin. (536 mile range; 39 mpg)
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by Jamie.p.bauer
Service Price Transparency
Sep 24, 2026 -
Dick Scott Chrysler Dodge Jeep Ram responded
Knowing your oil change was completed promptly and that your Cherokee hybrid now achieves such impressive range and efficiency is rewarding. Hearing that Kevin’s professionalism and expertise met your expectations means a lot to our service team.
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Your customer service team @ Dick Scott