Kevin MacKenzie
Kevin MacKenzie at Grande Prairie Chrysler Jeep Dodge

Kevin MacKenzie

Service Advisor

Grande Prairie Chrysler Jeep Dodge

11448 Westgate Drive
Grande Prairie, AB T8V 8L2

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4.9
214 Reviews

Dealership Experience

6 yrs, 4 mos

Industry Experience

6 yrs, 4 mos

Languages Spoken

English English

4.9

214 Reviews

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214 Reviews of Kevin MacKenzie

August 29, 2025

Dealership Rating
Employee Rating

These folks consistently deliver excellent service that comes in under budget and on time. I've been dealing with them for years and while they are over an hour away and they're is a dealership 5 minut More

by Owen
Service Price Transparency
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Recommend Dealer
Yes

August 29, 2025

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Best staff, & dealership and awesome service department! 😀👌 thus why we been coming back for years! More

by Karen
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Recommend Dealer
Yes

August 28, 2025

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Awsome service, knowledgeable sales team great to deal, always meet my expectations on every visit More

by Jrbalsillie
Sales Price Transparency
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Recommend Dealer
Yes

August 27, 2025

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Always making sure your needs are met and questions ate answered. If anyone falls short on customer service their management team is amazing. Service department has shown very good service also. Thank you More

by Amy M
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Recommend Dealer
Yes
Aug 29, 2025

Grande Prairie Chrysler Jeep Dodge responded

Amy M, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

August 25, 2025

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It was the best experience I have had at a dealership, they were friendly, courteous and efficient. The shuttle service from the dealership and then back to pick up my truck was great. They went above More

by rickhd66
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Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes, Shawn Fortin

Aug 27, 2025

Grande Prairie Chrysler Jeep Dodge responded

Rickhd66, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 22, 2025

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They are always very kind and professional. The shuttle service was great can't complain. More

by Lyncht902
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Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes, Terry Trapp

Aug 25, 2025

Grande Prairie Chrysler Jeep Dodge responded

Hi Lyncht902, thank you for taking the time to leave a review for us at Grande Prairie Chrysler Jeep Dodge. We're happy we could meet your expectations! We look forward to your next visit! Take care!

August 19, 2025

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The staff is awesome in trying to figure out thing but I still have that battery light that comes on when I am at a stop and goes out a few seconds later but there systems and test drives don't show it and More

by chipc_cuthbert
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Recommend Dealer
Yes
Aug 21, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you again for taking the time to let us know how we did. Please reach out to our service manager regarding your battery light. We look forward to your next visit!

July 31, 2025

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Great service, they went above and beyond! Technician Chris Roman did excellent job! Assistant Service manager was very thorough with everything. Thanks More

by Lrgust
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Recommend Dealer
Yes

July 23, 2025

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Very good service! Great parts! Very helpful! Quick and easy! Right to the point. Great job! More

by B L
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Recommend Dealer
Yes

Other Employees Tagged: Tony Kunz, Ryan Burch

Jul 24, 2025

Grande Prairie Chrysler Jeep Dodge responded

B L, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Grande Prairie Chrysler Jeep Dodge

July 23, 2025

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Service department is nice and helpful, work is done well but $1,000.00 more than quoted even when we laughed at the end when going over what was to be done and was told that there should be no surprises 🫣T More

by Wycob5
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Fortin , Not sure of who I talked to that gave the quote… wife drives a white nitro

Jul 24, 2025

Grande Prairie Chrysler Jeep Dodge responded

Wycob5, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Here at Grande Prairie Chrysler Jeep Dodge, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (587) 299-2280 to discuss your experience and ways we can earn back your business in the future.

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