Kevin MacKenzie | Page 18

We had a great experience at Westown Ford in Jacksonville! Everyone we worked with at Westown was informative and helpful. While taking the time to answer all of our questions, they also made th Jacksonville! Everyone we worked with at Westown was informative and helpful. While taking the time to answer all of our questions, they also made the car buying experience quick and easy. More

by rcarter12 Verified Customer Verified Customer

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Everyone very friendly and helpful. Very knowledgeable. A pleasant experience. I have been a customer of Westown Ford for over 50 years, even before it became Westown Ford, Jim Birdsell, Nick Xamis and th A pleasant experience. I have been a customer of Westown Ford for over 50 years, even before it became Westown Ford, Jim Birdsell, Nick Xamis and the whole staff are top notch. More

by joeseliga17 Verified Customer Verified Customer

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Always have great service at Westown! Andrew and Kevin and the rest of the staff went above and beyond to get me into the car I wanted at the monthly price I needed and the rest of the staff went above and beyond to get me into the car I wanted at the monthly price I needed More

by angenendta Verified Customer Verified Customer

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I am very happy with my new used Lincoln MKC, Kevin worked very hard and I got a great replacement car that will last a very long time. worked very hard and I got a great replacement car that will last a very long time. More

by jwmacke711 Verified Customer Verified Customer

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Great customer service!! Super friendly!! Great car buying experience!! Thank you :) I will buy another car from them in the future! I Highly recommended them! buying experience!! Thank you :) I will buy another car from them in the future! I Highly recommended them! More

by charliekitty00 Verified Customer Verified Customer

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oil change tire rotation new wiper blades every one was friendly and nice. job was done professionally and in a timely manner. The shop area was very clean and shields had been installed at every one was friendly and nice. job was done professionally and in a timely manner. The shop area was very clean and shields had been installed at the counters. More

by duane.rogers1947 Verified Customer Verified Customer

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It took a little longer than I expected but not by much. When I scheduled my service, I got the impression that I would be in and out in less than an hour. It took about 1:20. Still, that's not all that bad When I scheduled my service, I got the impression that I would be in and out in less than an hour. It took about 1:20. Still, that's not all that bad. What I did like, I had no idea that my Ford Pass or whatever its called would pay for it. I was basically getting a damaged tire replaced. I thought the Ford Pass rewards were only for basic maintenance, so I did not even ask about it. Well, when it came time to pay my bill they informed me my Ford Pass covered the cost of the tire and the labor. I was fully prepared to write a check so that a pleasant surprise. They could have easily charged me the real cost and I would have not known any better. So hats off to them for making sure that the Ford Pass points get used even when you are not expecting it. Final thoughts...I bought this car here and now I have had a repair here. Neither went absolutely perfect, ( that's what it takes for me to give 5 stars ) but my complaints are minor and in my many years, I have yet to see a perfect dealership. I've only have had two experiences with Westown Ford, but at this time, I'm a pretty happy camper and I love my new Ecosport. More

by tom713k Verified Customer Verified Customer

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