All went well,except my check engine light came on on my
way home from Honda..causing me a second trip,back in to dealership.time consuming and frustrating.
way home from Honda..causing me a second trip,back in to dealership.time consuming and frustrating.
More
by BECKERHOWARD
Verified Customer
Verified Customer
Nov 12, 2020 -
Indy Honda responded
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon.
David Piercefield - General Manager - (317) 887-0800
Nov 12, 2020 -
BECKERHOWARD responded
Brought my car back in And was in and out in 10 minutes. Good work and kind service. Thanks.
Great timing and service by Kevin and the team — I will
be back thanks to an outstanding experience, and have purchased two Accords here in the past!
be back thanks to an outstanding experience, and have purchased two Accords here in the past!
More
by rick@cota.org
Verified Customer
Verified Customer
Nov 12, 2020 -
Indy Honda responded
Thanks for the five-star review! It's wonderful to know that Kevin and the rest of our team could provide an excellent experience for you. We look forward to seeing you again in the future.
Amazing people! Awesome work and very knowledgeable.
Thank you and keep up the great work! The technicians are amazing, and so is the rest of the team.
Thank you and keep up the great work! The technicians are amazing, and so is the rest of the team.
More
by DALL5376
Verified Customer
Verified Customer
Nov 11, 2020 -
Indy Honda responded
Thank you for the amazing review! We are happy to know that you enjoyed our services. We look forward to working with you again!
Good experience. Friendly and nice customer service. Love
how they informed the customer about what part has to be fix and do not has to fix. I am impressed.
how they informed the customer about what part has to be fix and do not has to fix. I am impressed.
More
by danielvancunglian
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff McNeeley, Jim Mills, Heather Schultz
Nov 11, 2020 -
Indy Honda responded
Daniel, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.
I was very displeased with my service appointment. During
a 1 hour appointment I noticed 4 employees were not wearing masks while walking around and communicating with people, I also witnessed 6 other people
a 1 hour appointment I noticed 4 employees were not wearing masks while walking around and communicating with people, I also witnessed 6 other people inside that were not wearing masks. No social distancing. Very disappointing for a public company to not follow or enforce the mask policy posted on their door. The waiting room is quite small and being pregnant I did not feel safe coming here. Will not be back again, I will make the drive to Ed Martin Honda or Honda of Fishers where safety measures are being taken. My service guy was following safety rules and oil change was routine.
More
by EBRINSON999
Verified Customer
Verified Customer
Nov 11, 2020 -
Indy Honda responded
Hello,
I regret to learn of your disappointment with your recent experience with us. As our customer, we value your feedback and would like to connect with you to better address your concerns. Please contact me when you have a moment. Thank you.
Best,
David Piercefield
General Manager
(317) 887-0800
Very pleased with the attention to detail Kevin provided
when he was finished. He reviewed all the details of the work completed for me! I’ll be back for sure.
when he was finished. He reviewed all the details of the work completed for me! I’ll be back for sure.
More
by kyleighaharo
Verified Customer
Verified Customer
Nov 11, 2020 -
Indy Honda responded
Kyle, thank you for your kind review; we are happy to pass along your comments to the team! Thank you again for choosing Kevin, and we hope to see you again soon!
Great service experience. Made appointment online and was
greeted as scheduled.The waiting room was clean and comfortable. My vehicle was serviced quickly and I was on my way. I will return to Indy Honda for
greeted as scheduled.The waiting room was clean and comfortable. My vehicle was serviced quickly and I was on my way. I will return to Indy Honda for my next CR-V!
More
by TRexH
Verified Customer
Verified Customer
Nov 11, 2020 -
Indy Honda responded
We are pleased to know that each service appointment with Kevin has been an amazing experience. I will be sure to praise him on a job well done and pass the message along to his manager. We greatly appreciate your loyal business and thank you for making us your service center of choice!
Quick, friendly service!! No hassle and always pleasant
experience. I had another appointment to get to that morning so they were very quick to get me checked in.
experience. I had another appointment to get to that morning so they were very quick to get me checked in.
More
by tbrown170
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff McNeeley
Nov 11, 2020 -
Indy Honda responded
Thank you for the excellent review! We are so pleased to see that your visit was timely and personable. If we can do anything else for you, please be sure to let us know.
I was there for service on my 2015 Honda Fit. The service
was efficient and prompt. Information on needed service was clear. Highly recommend them👌.
was efficient and prompt. Information on needed service was clear. Highly recommend them👌.
More
by FRANCOISEDKOUADIO
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff McNeeley, Heather Schultz
Nov 10, 2020 -
Indy Honda responded
Thank you for the wonderful feedback! We are delighted to know that you had a good service experience with us and to know that our team was efficient and prompt. We appreciate you recommending us and we look forward to any future visits!
The service is excellent. Everyone was considerate and
helpful, and I appreciate that they were wearing masks and required all customers to do the same.
helpful, and I appreciate that they were wearing masks and required all customers to do the same.
More
by robinrobe
Verified Customer
Verified Customer
Nov 08, 2020 -
Indy Honda responded
Robin, your wellbeing is everything to us! That means taking all the necessary precautions to ensure you feel safe while at our dealership. Thank you for your review, and we hope you consider us your go-to for all your auto needs.