The gentleman who helped me was polite, courteous,
understanding and was not trying to upsell. My Overall opinion is a good rating. I do plan on coming back.
understanding and was not trying to upsell. My Overall opinion is a good rating. I do plan on coming back.
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by AMYMOORE575
Verified Customer
Verified Customer
Jul 31, 2020 -
Indy Honda responded
Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future.
Sincerely, David Piercefield - General Manager - (317) 887-0800
Excellent and Efficient
My experience at Indy Honda could not have been better. Everyone there was helpful. I appreciate the opportunity to social distance while waiting.
My experience at Indy Honda could not have been better. Everyone there was helpful. I appreciate the opportunity to social distance while waiting. The wait time was only one hour 15 minutes. The fellow in customer service was outstanding and on top of things..
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by TICHENJD
Verified Customer
Verified Customer
Jul 30, 2020 -
Indy Honda responded
Thank you for the terrific review! We are so glad that you had an exceptional experience at our dealership. Please let us know if there is anything else that we can do for you.
Vibration in 2020 Passport at highway speeds
Jake Lindsey was quick and efficient in completing the sale as well as getting me in to see the service department. I was informed that the vibration
Jake Lindsey was quick and efficient in completing the sale as well as getting me in to see the service department. I was informed that the vibration is not coming from the tire and wheel components, but from a ride ability issue with this year and model of vehicle. That there is not a "fix" for it at this time but I would be covered under warranty if a solution is found.
I am happy with the service and analysis given by the service crew. However, not pleased that I just spent close to $40,000 on a vehicle that vibrates the steering wheel at 60 mph.
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by INDIANAWALLS
Verified Customer
Verified Customer
Jul 27, 2020 -
Indy Honda responded
Thank you so much for taking the time to share your experience with us. It's wonderful to know that Jake took great care of you. We truly value your feedback and business and are always here for you if there is anything else that we can do.
Above & Beyond
Have been a loyal Honda customer for several years and Kevin McDaniel provided exceptional service, even though my vehicle couldn't be ready the same
Have been a loyal Honda customer for several years and Kevin McDaniel provided exceptional service, even though my vehicle couldn't be ready the same day, he was able to give a discount and have it ready the next day. I appreciate the options provided and Honda has the best price around for brake installation. Kevin is helpful, respectful and provides great service to his clients!
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by jcsatter1
Verified Customer
Verified Customer
Jul 26, 2020 -
Indy Honda responded
We will be sure to thank Kevin for providing you with excellent care. Thanks for sharing your wonderful feedback about your service visit. Please feel free to give us a call if we can assist with any other services. Indy Honda appreciates your support and business.
Service was great and people were friendly. It was a
timely and as promised visit. We drive from Spencer, Indiana to receive this type of service.
timely and as promised visit. We drive from Spencer, Indiana to receive this type of service.
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by RDECKARD
Verified Customer
Verified Customer
Jul 26, 2020 -
Indy Honda responded
Thank you so much for making the drive out just to work with our service team. We are grateful for your business and loyalty. Have a marvelous day!
Excellent service, they were very attentive to my
requests and were sure to keep me appraised of any issues that may arise while waiting for services.
requests and were sure to keep me appraised of any issues that may arise while waiting for services.
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by mkcmiranda
Verified Customer
Verified Customer
Jul 25, 2020 -
Indy Honda responded
Hello there, part of delivering quality service and care to our valued guests is always being transparent and thorough with our diagnosis. Thank you for recognizing our technicians's communication, and we look forward to our next opportunity to get your vehicle back in tip-top shape.
Friendly Service
Friendly service people always ready to help when one arrives with problem. Kevin took care of my problem and called as soon as it was the problem was
Friendly service people always ready to help when one arrives with problem. Kevin took care of my problem and called as soon as it was the problem was solved.
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by ALCOLLINS25
Verified Customer
Verified Customer
Jul 25, 2020 -
Indy Honda responded
Hello! Your vehicle problems are our vehicle problems! As part of our family, we want to ensure that you leave feeling satisfied and taken care of with each visit. Thank you very much for the kind review, and we hope you have a great weekend.
Oil change and tire rotation
Excellent job. Timely service and kept me up to date with good explanations of what was going on. I appreciate everything that you all always do for
Excellent job. Timely service and kept me up to date with good explanations of what was going on. I appreciate everything that you all always do for our family.
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by MJWILSON68
Verified Customer
Verified Customer
Jul 25, 2020 -
Indy Honda responded
Hi there! We know how busy your schedule is - that's why we strive to get you in and out in a timely manner and onto the next thing! Thank you for trusting us to take care of you and your loved ones' vehicle.
Best dealership, best service dept.. We will be buying
our next car here early next year. Indy Honda is the best all around. Staff is friendly and service superior.
our next car here early next year. Indy Honda is the best all around. Staff is friendly and service superior.
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by ruthp783
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff McNeeley, Jim Mills, Heather Schultz
Jul 23, 2020 -
Indy Honda responded
Ruth, thank you so much for your awesome review. We want nothing but the best for our customers and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs.
I have always taken my CRVs to Indy Honda. Their service
department is the best. I am always pleased with their attention to my questions and concerns.
department is the best. I am always pleased with their attention to my questions and concerns.
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by FEHUTTON
Verified Customer
Verified Customer
Jul 23, 2020 -
Indy Honda responded
Thank you for taking the time to leave this positive review. It was our pleasure to provide a top-notch dealership experience.