Kevin McDaniel
Kevin McDaniel at Indy Honda

Kevin McDaniel | Page 34

Service Advisor

Indy Honda

8455 U.S. 31 South
Indianapolis, IN 46227

not yet
rated
558 Reviews
not yet
rated

558 Reviews

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Dealership Experience

9 yrs, 5 mos

558 Reviews of Kevin McDaniel

July 02, 2020

Dealership Rating
Employee Rating

Excellent service department! Very informative in answering questions. We currently have three Hondas from Indy Honda. We have been customers At Indy Honda for 30+ years. More

by RKING16
Recommend Dealer
Yes

Other Employees Tagged: Jeff McNeeley, Jim Mills, Heather Schultz

Jul 03, 2020

Indy Honda responded

We would like to thank you for this thoughtful 5-Star Review! We work incredibly hard to provide our customers with a consistently amazing service experience, and hearing feedback like yours is why we do it! We appreciate your business all these years and we can't wait to see you again soon!

July 01, 2020

Dealership Rating
Employee Rating

VERY HELPFUL, WENT OUT OF THEIR WAY TO TAKE CARE OF ME I needed an oil change and was going out of town. Did not realize so low and the wrench came on. I stopped to see if any possibility I could get wo More

by WANMER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff McNeeley

Jul 02, 2020

Indy Honda responded

Thank you for the great review! We will be sure to thank Kevin and Jeff for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

July 01, 2020

Dealership Rating
Employee Rating

Great Service Advisor, Horrible Technicians Had an oil change and tire rotation. I noticed a hand-sized oily smudge on my hood and drops of oil on my bumper. The engine bay had lots of oily sp More

by B. Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 04, 2020

Indy Honda responded

Hello, I regret to learn about your disappointment regarding your recent oil change. We appreciate your feedback and would like the chance to address your concerns. If you would like, please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, David Piercefield General Manager (317) 887-0800

July 01, 2020

Dealership Rating
Employee Rating

Very quick appointment set up time and completion of service. Very friendly and helpful. Even though I have moved to Shelbyville I will continue to bring my car there for service until Ian ready to purc More

by LINDA.VEST
Recommend Dealer
Yes
Jul 02, 2020

Indy Honda responded

Linda, your review made me smile. We love hearing that our employees are going above and beyond for our customers and delivering reliable service. Until we see you next, we will be sure to keep up our timely services and courteousness. Have a wonderful 4th of July weekend!

June 30, 2020

Dealership Rating
Employee Rating

When I walked In the two service attendants did not even acknowledge me. One just stared at me with crossed arms and didn’t even say hi when I did. Just stared. The other didn’t turn around just stayed focu More

by RAORR
Recommend Dealer
No

Other Employees Tagged: Greg? Don’t know the other one, but he is tall and skinny also young.

Jun 30, 2020

Indy Honda responded

Hello, I am troubled to learn of your disappointment with any customer service that was not to your standards. Your feedback is important to us and I would like to connect with you to learn more about what had happened. Please contact me when you have a moment. Thank you. Best, David Piercefield General Manager (317) 887-0800

June 30, 2020

Dealership Rating
Employee Rating

Kind, polite people with quick and efficient services I showed up for an oil change, I was the first appointment at 7:30 AM, nobody told me how it worked when you're the first one there, so upon arrival I More

by kmlayshock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2020

Indy Honda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, David Piercefield - General Manager - (317) 887-0800

June 29, 2020

Dealership Rating
Employee Rating

Quick and easy process, and friendly staff! It was my first time at Indy Honda since I just moved from Virginia, and I’ll definitely be back for all my service needs. More

by Katie T
Recommend Dealer
Yes
Jun 30, 2020

Indy Honda responded

Katie, thank you for the positive review and rating! We are delighted to know that your process was quick and easy and that our team was friendly. We look forward to any future visits!

June 29, 2020

Dealership Rating
Employee Rating

Great service, honest responses and always trying to help the customer.Kevin applied coupon voluntarily on the service and saved me few bucks even though I was not aware of the coupons. More

by KARTHIK
Recommend Dealer
Yes
Jun 30, 2020

Indy Honda responded

We are delighted to know that you had a 5-star experience with us and that our team provided you with great service, especially Kevin! We hope that you will continue to choose us as your dealership!

June 29, 2020

Dealership Rating
Employee Rating

The service department is always very easy to work with, and honest about your vehicle. We have purchased three Honda’s from Indy Honda, and will not go anywhere else! More

by MOSHDIRTJUMPR
Recommend Dealer
Yes

Other Employees Tagged: Teresa King

Jun 30, 2020

Indy Honda responded

Thank you for the positive feedback! It is wonderful to know that you enjoyed our Service Department and that you are a loyal customer. We are happy to have you a part of the Indy Honda family!

June 29, 2020

Dealership Rating
Employee Rating

Oil change and sunroof repair (reload of program) Excellent Service, every service rep at this dealership is excellent. primarily deal with Jeff and Kevin. Couldn't be happier with the Honda servic More

by KCOFFMAN7802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff McNeeley

Jun 30, 2020

Indy Honda responded

We are delighted to know that you had a 5-star experience with us and to know that Jeff and Kevin were helpful during your visit. We are always here to help!

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