Kevin McDaniel
Kevin McDaniel at Indy Honda

Kevin McDaniel | Page 49

Service Advisor

Indy Honda

8455 U.S. 31 South
Indianapolis, IN 46227

not yet
rated
558 Reviews
not yet
rated

558 Reviews

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Dealership Experience

9 yrs, 5 mos

558 Reviews of Kevin McDaniel

January 28, 2020

Dealership Rating
Employee Rating

Oil change My appointment was fast and efficient and the service representative was very friendly and efficient. Got in quickly and work was done sooner than ex More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2020

Indy Honda responded

Thanks for your feedback about your recent service visit for an oil change. We're thrilled to have gotten you on your way. Let us know if we can do anything else. We welcome you again!

January 27, 2020

Dealership Rating
Employee Rating

My service appointment was great! Kevin who I made the appointment with also helped me the day of and was very helpful and knowledgeable about my car. More

by BRIAUNAPAUL
Recommend Dealer
Yes
Jan 28, 2020

Indy Honda responded

Thank you for the wonderful review, Briauna! We're so glad to know that Kevin's knowledge and helpfulness made your visit go so smoothly. If we can do anything else for you, please be sure to let us know.

January 27, 2020

Dealership Rating
Employee Rating

Always great service. Thank you for finding the issue and fixing it quickly. Our family and business appreciated getting back on the road quickly. We didnt need to miss an appointment. More

by JGRUBY
Recommend Dealer
Yes

Other Employees Tagged: Jeff McNeeley, Jim Mills, Heather Schultz

Jan 29, 2020

Indy Honda responded

JGRUBY, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Indy Honda and we look forward to your continued business! Sincerely, David Piercefield - General Manager - (317) 887-0800

January 24, 2020

Dealership Rating
Employee Rating

Kevin And TK provided great customer service. They both answered all of my questions when I took my pilot in for service. Great experience when I picked up my pilot and everything was fixed and ready to go More

by Rachel35
Recommend Dealer
Yes

Other Employees Tagged: Teresa King

Jan 24, 2020

Indy Honda responded

They will appreciate knowing that you are happy, Rachel. Thank you for your business. Your Pilot is always in good hands when you visit.

January 24, 2020

Dealership Rating
Employee Rating

Timely and Friendly! I was greeted warmly, they moved my reservation quickly into the process. I was told what I could expect. My wait was fine and comfortable. My invo More

by TEDA2059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff McNeeley

Jan 24, 2020

Indy Honda responded

We are glad that you are happy with your experience. Thank you for allowing us to assist you. We hope that you will visit again in the near future.

January 24, 2020

Dealership Rating
Employee Rating

Great service. Very reasonable service and tire fix. I also appreciate the fact that these guys really seem to care. Also, I am realizing my new Accord is economical to operate. More

by ANTHONYVILHAUER
Recommend Dealer
Yes

Other Employees Tagged: Jeff McNeeley

Jan 24, 2020

Indy Honda responded

Thank you for allowing us to assist you with your tire, Anthony. It was our pleasure. Your Accord is in good hands when you visit.

January 23, 2020

Dealership Rating
Employee Rating

The service department actually took time to listen to what you had to say and took care of the problem in a timely manner. Thank you More

by dodgeram678
Recommend Dealer
Yes
Jan 24, 2020

Indy Honda responded

You're so welcome! We'll be sure to share your feedback with our team. Please come back at any time.

January 23, 2020

Dealership Rating
Employee Rating

Great and courteous staff who explained the process and proposed service. They kept me updated through the process and gave updates on timing and price. More

by demonkitty
Recommend Dealer
Yes
Jan 23, 2020

Indy Honda responded

Thank you for the great review! We are happy to know that you were satisfied with our services. We look forward to working with you again!

January 22, 2020

Dealership Rating
Employee Rating

great this service visit was efficient and helpful; it was very easy to schedule. Also I appreciate the convenient hours and the mailer reminders are helpf More

by ahaddix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2020

Indy Honda responded

We are delighted to find that you felt the reminders were helpful. Thanks for your feedback about scheduling your service visit with us. Let us know if we can assist you again!

January 22, 2020

Dealership Rating
Employee Rating

2 hours for an appointment for oil change is excessive. The shuttle was great to take me and pick me up. Ken Rynard was so professional. More

by PBEX49
Recommend Dealer
No

Other Employees Tagged: Jonathan Koglin

Jan 22, 2020

Indy Honda responded

Hello, I am concerned to learn about your dissatisfaction regarding the time it took to complete your oil change. Please feel free to reach out to us so that we can better understand what happened and address your concern. I look forward to connecting with you. Best, David Piercefield General Manager (317) 887-0800

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