Oil change
My appointment was fast and efficient and the service representative was very friendly and efficient. Got in quickly and work was done sooner than ex
My appointment was fast and efficient and the service representative was very friendly and efficient. Got in quickly and work was done sooner than expected!
More
by RS
Verified Customer
Verified Customer
Jan 28, 2020 -
Indy Honda responded
Thanks for your feedback about your recent service visit for an oil change. We're thrilled to have gotten you on your way. Let us know if we can do anything else. We welcome you again!
My service appointment was great! Kevin who I made the
appointment with also helped me the day of and was very helpful and knowledgeable about my car.
appointment with also helped me the day of and was very helpful and knowledgeable about my car.
More
by BRIAUNAPAUL
Verified Customer
Verified Customer
Jan 28, 2020 -
Indy Honda responded
Thank you for the wonderful review, Briauna! We're so glad to know that Kevin's knowledge and helpfulness made your visit go so smoothly. If we can do anything else for you, please be sure to let us know.
Always great service. Thank you for finding the issue and
fixing it quickly. Our family and business appreciated getting back on the road quickly. We didnt need to miss an appointment.
fixing it quickly. Our family and business appreciated getting back on the road quickly. We didnt need to miss an appointment.
More
by JGRUBY
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff McNeeley, Jim Mills, Heather Schultz
Jan 29, 2020 -
Indy Honda responded
JGRUBY, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Indy Honda and we look forward to your continued business!
Sincerely, David Piercefield - General Manager - (317) 887-0800
Kevin And TK provided great customer service. They both
answered all of my questions when I took my pilot in for service. Great experience when I picked up my pilot and everything was fixed and ready to go
answered all of my questions when I took my pilot in for service. Great experience when I picked up my pilot and everything was fixed and ready to go.
More
by Rachel35
Verified Customer
Verified Customer
Jan 24, 2020 -
Indy Honda responded
They will appreciate knowing that you are happy, Rachel. Thank you for your business. Your Pilot is always in good hands when you visit.
Timely and Friendly!
I was greeted warmly, they moved my reservation quickly into the process. I was told what I could expect. My wait was fine and comfortable. My invo
I was greeted warmly, they moved my reservation quickly into the process. I was told what I could expect. My wait was fine and comfortable. My invoice was clear. All was very good!
More
by TEDA2059
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff McNeeley
Jan 24, 2020 -
Indy Honda responded
We are glad that you are happy with your experience. Thank you for allowing us to assist you. We hope that you will visit again in the near future.
Great service. Very reasonable service and tire fix. I
also appreciate the fact that these guys really seem to care. Also, I am realizing my new Accord is economical to operate.
also appreciate the fact that these guys really seem to care. Also, I am realizing my new Accord is economical to operate.
More
by ANTHONYVILHAUER
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff McNeeley
Jan 24, 2020 -
Indy Honda responded
Thank you for allowing us to assist you with your tire, Anthony. It was our pleasure. Your Accord is in good hands when you visit.
The service department actually took time to listen to
what you had to say and took care of the problem in a timely manner.
Thank you
what you had to say and took care of the problem in a timely manner.
Thank you
More
by dodgeram678
Verified Customer
Verified Customer
Jan 24, 2020 -
Indy Honda responded
You're so welcome! We'll be sure to share your feedback with our team. Please come back at any time.
Great and courteous staff who explained the process and
proposed service. They kept me updated through the process and gave updates on timing and price.
proposed service. They kept me updated through the process and gave updates on timing and price.
More
by demonkitty
Verified Customer
Verified Customer
Jan 23, 2020 -
Indy Honda responded
Thank you for the great review! We are happy to know that you were satisfied with our services. We look forward to working with you again!
great
this service visit was efficient and helpful; it was very easy to schedule. Also I appreciate the convenient hours and the mailer reminders are helpf
this service visit was efficient and helpful; it was very easy to schedule. Also I appreciate the convenient hours and the mailer reminders are helpful
More
by ahaddix
Verified Customer
Verified Customer
Jan 22, 2020 -
Indy Honda responded
We are delighted to find that you felt the reminders were helpful. Thanks for your feedback about scheduling your service visit with us. Let us know if we can assist you again!
2 hours for an appointment for oil change is excessive.
The shuttle was great to take me and pick me up.
Ken Rynard was so professional.
The shuttle was great to take me and pick me up.
Ken Rynard was so professional.
More
by PBEX49
Verified Customer
Verified Customer
Other Employees Tagged:
Jonathan Koglin
Jan 22, 2020 -
Indy Honda responded
Hello,
I am concerned to learn about your dissatisfaction regarding the time it took to complete your oil change. Please feel free to reach out to us so that we can better understand what happened and address your concern. I look forward to connecting with you.
Best,
David Piercefield
General Manager
(317) 887-0800