Everything went well as usual.
I always take my car to Indy Honda. Everyone is pleasant and the work is good. It did take a little longer than usual but I understand that all busin
I always take my car to Indy Honda. Everyone is pleasant and the work is good. It did take a little longer than usual but I understand that all businesses are having problems now. 100% satisfied
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by gamfam
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Goodrich, Heath Grepke, Jerrod Hurst
Jul 07, 2022 -
Indy Honda responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Indy Honda.
Scheduled cargo rails install and brakes to be inspected
and serviced if needed. Not only did service take over 1 1/2 hours longer than quoted, but was told brakes were 90% shot on rear right but would not
and serviced if needed. Not only did service take over 1 1/2 hours longer than quoted, but was told brakes were 90% shot on rear right but would not be able to do work until end of day. Could not leave van the entire afternoon, so left. Decided to get a second opinion (thinking would be needing to replace brakes) and was told brakes were wearing evenly and had at least another 25,000-30,000 miles of wear left on the brakes. Now wondering if the work "needed" on our Hondas over the last few years was really "needed."
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by LSW
Verified Customer
Verified Customer
Jul 08, 2022 -
Indy Honda responded
Hello,
I appreciate you taking the time to share your feedback. At Indy Honda, customer satisfaction is very important to us, and I would like the chance to further discuss your interaction with our Service Department. Would you kindly reach out to me so that we may have a conversation?
Best,
David Piercefield
General Manager
(317) 887-0800Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
great service and response from the team,Loved it and
advise for all to go here
advise for all to go here
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by MALLIK2004
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Goodrich, Heath Grepke, Jerrod Hurst, Jami Phillippe, Lyndsay Strasser
Jul 06, 2022 -
Indy Honda responded
Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Indy Honda. We look forward to having you as one of our valued customers for many more years to come!
Bring car in for electrical issue and service dept says
we need new fuel injection for $1700. Trying to understand how electrical issue has anything to do with fuel injection. And no guaranty that fixing f
we need new fuel injection for $1700. Trying to understand how electrical issue has anything to do with fuel injection. And no guaranty that fixing fuel injection will fix electrical issue. Several people on internet said same thing.
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by LEXCAMA
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Goodrich, Heath Grepke, Jerrod Hurst, Jami Phillippe, Lyndsay Strasser
Jun 20, 2022 -
Indy Honda responded
Hello,
I appreciate you taking the time to share your feedback. Customer satisfaction is of the utmost importance to us at Indy Honda, and I would like the opportunity to address your experience with our Service Department. Would you please reach out to me so that we may have a conversation?
I look forward to hearing from you,
David Piercefield
General Manager
(317) 887-0800Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Very helpful, fast and knowledgeable, I will, recommend
this dealership to my friends and family
this dealership to my friends and family
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by CLOVISZOCCHIO
Verified Customer
Verified Customer
May 14, 2022 -
Indy Honda responded
Thank you for taking the time to review our dealership. We are delighted to learn our team was helpful, efficient, and knowledgeable during your visit with us at Indy Honda. We are happy to have earned your recommendation. Come visit us again soon!
Very professional and courteous!
I only had warranty work completed, but everyone had smiles and helped me out.
I only had warranty work completed, but everyone had smiles and helped me out.
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by Taraearle33
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Goodrich, Heath Grepke, Jerrod Hurst, Jami Phillippe, Lyndsay Strasser
May 01, 2022 -
Indy Honda responded
Thank you for the 5-star review. We appreciate you sharing the positive feedback regarding our amazing staff!
VERY GOOD SERVICE KEVIN WAS AWESOME WILL BRING CAR BACK
WILL RECOMMEND TO FRIENDS AN FAMILY
WILL RECOMMEND TO FRIENDS AN FAMILY
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by TWOODALL1313
Verified Customer
Verified Customer
Apr 30, 2022 -
Indy Honda responded
Thank you for the recommendation and we appreciate your business here at Indy Honda.
I can always expect to receive the best care at Indy
Honda. They are very honest in telling me what I need. I very much respect that.
Honda. They are very honest in telling me what I need. I very much respect that.
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by Thunderfan
Verified Customer
Verified Customer
Apr 28, 2022 -
Indy Honda responded
Thank you for your 5-star review. We are honored to have earned your continued business here at Indy Honda and thrilled that you repeatedly enjoy a wonderful experience working with our Service Team. Please don't hesitate to reach out if there's anything more we can do.
Excellent, timely and friendly!
I will return.Facility was clean and convenient. I highly recommend this dealership.
I will return.Facility was clean and convenient. I highly recommend this dealership.
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by pamac44
Verified Customer
Verified Customer
Apr 20, 2022 -
Indy Honda responded
We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road at Indy Honda!
I like Honda and being with them many years And I keep
changing my car every 2 or 3 years
changing my car every 2 or 3 years
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by Touria Morchid
Verified Customer
Verified Customer
Other Employees Tagged:
Lyndsay Strasser
Apr 19, 2022 -
Indy Honda responded
Thank you for sharing your thoughts about your experience with Indy Honda. We appreciate your business and hope to see you again soon!
Apr 19, 2022 -
Touria Morchid responded
Excellent service and great welcoming and helpful.
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9 yrs, 5 mos
