Kevin Muniz
Kevin Muniz at Covina Volkswagen
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Kevin Muniz

Sales Manager

Covina Volkswagen

528 S Citrus Ave
Covina, CA 91723

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4.2
18 Reviews
4.2

18 Reviews

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18 Reviews of Kevin Muniz

May 05, 2025

Dealership Rating
Employee Rating

Great experience great staff very easy to work with will do business with them again and refer family and friends More

by RAYMONDHOLLAND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nouri Eldick

May 06, 2025

Covina Volkswagen responded

Thank you so much, Raymond! We at Covina Volkswagen are delighted to hear about your positive experience. Your willingness to return and refer family and friends is the best compliment. We look forward to serving you again!

April 29, 2025

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Employee Rating

Great service, nice and caring employees. They did everything they could to help me out and send me home in the perfect vehicle for me and my kids. A big thank you to David and the Covina Vol More

by ANEISSA LOPEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2025

Covina Volkswagen responded

Thank you, Aneissa, for your wonderful feedback. We're pleased to hear that our team, especially David, were able to assist you in finding the right vehicle for you and your children. We appreciate your kind words about Covina Volkswagen. We look forward to seeing you again!

March 14, 2025

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Employee Rating

Not satisfied. mistakes made during new lease process.They tried to recover in small ways but I felt they could have done more More

by SHAREE0111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 17, 2025

Covina Volkswagen responded

We regret to hear that your experience did not meet expectations. Our goal is always to ensure that our customers are completely satisfied and we’d love the opportunity to make things right. Please send us a message with your full name and contact information so that our team can reach out and work towards a resolution. We appreciate your feedback and hope to improve your experience with us.

March 10, 2025

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Employee Rating

Greatest experience ever. Great friendly professional people including Nour , Ali and all people involved in making the deal More

by micbourenane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Khasdaei, Nouri Eldick

Mar 12, 2025

Covina Volkswagen responded

We're truly grateful for your kind words. Your positive feedback about your experience with Nour, Ali, and the rest of the Covina Volkswagen team made our day! We can't wait to welcome you back for your next visit.

March 06, 2025

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Employee Rating

The staff at this dealership were outstanding! Very professional, friendly, and welcoming Thank you! Must visit dealer More

by FFBLUNA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alin Navidi, David Munguia, Ali Khasdaei , Shaun

Mar 10, 2025

Covina Volkswagen responded

We truly appreciate your kind words! At Covina Volkswagen, we pride ourselves on delivering a friendly and professional service. We're glad to hear we made a positive impression. Please do visit us again!

February 20, 2025

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My third VW purchase and the first time with Covina Volkswagen. Best car buying experience I have ever had,, ever. From the sales staff, to management and finance and the detail department. Exceptio More

by ryankeller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Munguia, Manny Montanez, Ali Khasdaei , Joshua Martell, Laura in Finance

Mar 10, 2025

Covina Volkswagen responded

We're truly grateful for your kind words, Ryan. It's wonderful to hear that your experience with Covina Volkswagen was the best you've had! We truly appreciate your recommendation and are looking forward to serving your automotive needs in the future.

January 13, 2025

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Employee Rating

No follow through. Found a list of issues/damages some one identified verified and they were never corrected. Brought it up to the sales person and they said they’ll co More

by GARCIAJONATHAN1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ali Khasdaei, Nouri Eldick

Jan 16, 2025

Covina Volkswagen responded

Jonathan, we take your concerns seriously and are reviewing your case to understand what went wrong. A member of our team will be reaching out to you shortly to resolve these issues. If there’s any additional information you’d like to provide, please don’t hesitate to contact us directly. Your satisfaction is important to us, and we are committed to making this right. Thank you for bringing this to our attention.

January 10, 2025

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Employee Rating

The dealership is great. They have a good selection of cars, and the people are all friendly. The parts and service crew are top notch! More

by DAD2TYAID
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Munguia , Joshua Martell, Ruben Sandoval

Mar 10, 2025

Covina Volkswagen responded

We appreciate your positive feedback! We're glad to hear that you found our selection at Covina Volkswagen to your liking and that our team made a good impression on you. Your kind words about our parts and service crew are truly valued. We look forward to serving you again!

January 10, 2025

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Employee Rating

Seems like my car is fixed. Not sure what they did, but it seems like it's fixes More

by DAD2TYAID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Munguia, Manny Montanez, Nouri Eldick , Joshua Martell, Ruben Sandoval

Mar 10, 2025

Covina Volkswagen responded

We appreciate your feedback at Covina Volkswagen. We're glad to hear your car is running smoothly now. Should you have any questions about the service provided, don't hesitate to reach out. Thank you!

January 09, 2025

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Employee Rating

Kevin is good to manage but the sales Anoush Sahakyan is not, when my new VW Jetta had problem to call, she did not respond to assist. More

by CECILIAHUYNH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anoush Sahakyan

Mar 10, 2025

Covina Volkswagen responded

We sincerely appreciate your 5-star review, Cecilia. It's gratifying to know that Kevin was helpful. We regret any inconvenience with your VW Jetta and communication. At Covina Volkswagen, we aim to provide the best service. Please feel free to reach out for any further assistance.

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