Kevin Phillips

Well I originally booked appointment for tire rotation and check tires also the oil change and issue with the radiator fluid low issues went check or done. I know because I knew I found a nail in left rea and check tires also the oil change and issue with the radiator fluid low issues went check or done. I know because I knew I found a nail in left rear tire before and guess what it's still in it so 1. No rotation and 2. Only filled tire with air.. how am I supposed to trust that the oil got changed and checked if a simple tire check wasn't done More

by STEFFANIESERVISS88 Verified Customer Verified Customer

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Excellent service. Kevin was outstanding. Kept me informed and explained what services I needed for my vehicle Kevin was outstanding. Kept me informed and explained what services I needed for my vehicle More

by lambertdavid1956 Verified Customer Verified Customer

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Was in and out fairly quickly. Tech provided a video and excellent feedback. Good experience. Tech provided a video and excellent feedback. Good experience. More

by RDSAYERS Verified Customer Verified Customer

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Been dealing with this dealership for many years, I will never use them again . Very disappointed never use them again . Very disappointed More

by CINDIJ22 Verified Customer Verified Customer

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Kevin was very informative and helpful. The best from all the front desk staff. No one has ever given me that much information about the maintenance and upkeep of my vehicle, ever, since I’ The best from all the front desk staff. No one has ever given me that much information about the maintenance and upkeep of my vehicle, ever, since I’ve been bringing my vehicle in for maintenance. More

by Sunflower Verified Customer Verified Customer

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When we drop the car off of service, Kevin was very prompting courteous. For the past 3 days Kevin has responded to all emails and text messages promptly. Overall, I'm very happy. The car was service t prompting courteous. For the past 3 days Kevin has responded to all emails and text messages promptly. Overall, I'm very happy. The car was service to my satisfaction. More

by GreatJob Verified Customer Verified Customer

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Ford sent a report that everything was Ok. Tried to contact service but could not get through. Went over anyway and picked up the car. Has a hard time finding the car but it was fine once they Tried to contact service but could not get through. Went over anyway and picked up the car. Has a hard time finding the car but it was fine once they tracked it down. More

by svbenson Verified Customer Verified Customer

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I scheduled a recall R&R of my 2107 F-150 Master cylinder. I confirmed parts in stock. I dropped my truck off on Sunday afternoon for my Monday appointment. Day of repair Keven never answered my me cylinder. I confirmed parts in stock. I dropped my truck off on Sunday afternoon for my Monday appointment. Day of repair Keven never answered my messages, texts or calls. The part was not in stock I tied up My vehicle and schedule for nothing. I have other service type issues, oil change, brake fluid flush and tune up I was considering having done. I am amazed that this dealership can tolerate this level of customer service. John Youngstrom More

by afchief131 Verified Customer Verified Customer

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Won't be back, finally found out why it takes so long and then it leaked! Service Manager needs eval on his skills STOP ALL THE xxxx SURVEYS I WON'T DO ANYMORE NOT CERTAIN OF SERVICE MANAGERS NAME then it leaked! Service Manager needs eval on his skills STOP ALL THE xxxx SURVEYS I WON'T DO ANYMORE NOT CERTAIN OF SERVICE MANAGERS NAME More

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This dealership is one of the best on the peninsula,the people are very helpful in all phases. people are very helpful in all phases. More

by creedmoorkid08 Verified Customer Verified Customer

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