Kevin Sparger | Page 4

Purchased 2014 Infrared Mitsubishi Mirage My wife and I recently purchased an Infrared 2014 Mitsubishi Mirage at Hurst Autoplex Mitsubishi in Hurst, Texas. The entire proces was painless. We My wife and I recently purchased an Infrared 2014 Mitsubishi Mirage at Hurst Autoplex Mitsubishi in Hurst, Texas. The entire proces was painless. We were needing to know before we came in if we could even afford the payment before test driving and deciding on a specific model or color. I put my application in online and received a call from Kevin Sparger about 20 minutes later. We discussed what our needs were and what our budget would be, and I asked if he could give me an estimate on the monthly payments. Kevin was more than happy to accomodate me, he actually gave me estimatess on both a 2014 Lancer and a 2014 Mirage, per my request. He calle dme back and gave me the figures and we were very pleased with the outcome, so my wife and I told him we'd meet him Saturday morning at 9 when he got there to look at the cars and test drive them. When Kevin came in it was less than 5 minutes and we were on the road test driving. When we returned to the dealership, we told Kevin what we wanted as far as the payment, and if he could get it in under that line we'd buy the vehicle then and there. Not only did he get us in that range he suggested running my wofe's credit as well to see if we could get a lower interest rate. I had not thought of this before, but when he did that it knocked 3.5% off of the interest which allowed us to be able to get GAP insurance and still be under our required payment. Kevin was on the ball, knew what he needed to do, and was there to help us, NOT JUST SELL A CAR... Kevin had us out test driving paerwork done and driving off the lot (including the make ready time for the vehicle) by 11:15 that morning. A 2:15 car purchase wow, excellent service. John finished the paperwork with no haggling. Thank you to both Kevin and John More

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Bought new lime green Mitsubish Mirage 2014 This was a very good, smooth and honest experience. I was able to do most everything online and by phone including price negotiation and applying for This was a very good, smooth and honest experience. I was able to do most everything online and by phone including price negotiation and applying for financing. There was little pressure or other B.S. I live out in the country (64 mile drive) and they were willing to work with me. They had the car ready to go just as they said they would - all I had to do was sign the paperwork in person. Very easy. Car was delivered exceptionally clean and complete. Thanks! More

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Buying experience Kevin went above and beyond to locate the car I wanted and get it to the dealership. He kept me informed during the process and it went seamlessly. Kevin went above and beyond to locate the car I wanted and get it to the dealership. He kept me informed during the process and it went seamlessly. I would happily do business with Hurst Autoplex again. More

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Awesome! They went above and beyond for us! Especially Kevin Sparger!! I was very picky and he just kept working with me! Awesome customer service! Would recom They went above and beyond for us! Especially Kevin Sparger!! I was very picky and he just kept working with me! Awesome customer service! Would recommend to everyone! Thank you again! More

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The sales process with this dealer was fantastic from start to finish. I worked with John Curry during the sale and he did a great job answering all my questions and never made me feel he was pushing me start to finish. I worked with John Curry during the sale and he did a great job answering all my questions and never made me feel he was pushing me towards the finish line. John, Rick and Kevin made the final sales paperwork process flow smoothly. I have never gone through a car sales process this quickly and yet I've never been happier with my choice. I would easily recommend this dealer to anyone. More

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My experience was worth the two hour drive because everyone was very professional and friendly. They worked very hard to help me own my very first brand new car. I truly appreciate the relaxed and u everyone was very professional and friendly. They worked very hard to help me own my very first brand new car. I truly appreciate the relaxed and unpressured first time experience buying a brand new car. I have already highly recommended this dealership to friends and family! More

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I had a great buying experience with Hurst Autoplex. Breece Higgins was the type of salesman everyone should have the pleasure of buying from! I highly recommend dealing with Breece. It was a smooth tra Breece Higgins was the type of salesman everyone should have the pleasure of buying from! I highly recommend dealing with Breece. It was a smooth transaction with a friendly guy who promptly answers you questions and does not pressure you. Once we had made the purchase with Breece, we finished financial paperwork Kevin Sparger, the finance Manager. This is the part of the car purchase that generally takes a while leaving you feeling like you are being held hostage. At Hurst Autoplex it took just a few minutes. No pressure to add on extended warranties, service agreements or other nonsense intended to wiggle a few more bucks out of you like at other dealerships. It was just simple straightforward transaction. I comparison shopped with another Mitsubishi dealership in Irving, but the Irving dealership was not timely about returning calls/emails and getting answers was like pulling teeth and left me wondering what they were trying to hide. Not Hurst Autoplex. Breece always answered all my questions quickly, and completely. I never felt like he was playing games or hiding anything. Everything was straightforward. No games, no surprises, no hassle. The process was easy. When the kids start driving, we will definitely shop here first! More

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This was our daughter's first car buying experience. John treated her with respect and took time to walk her through the process. When it was time to take care of the finance paper work, Kevin was patie John treated her with respect and took time to walk her through the process. When it was time to take care of the finance paper work, Kevin was patient and made sure she knew what each number meant. We were so impressed with the way our daughter was treated that we decided to buy a car also. We called John and told him of our desire to buy a Mirage like our daughter's. When we arrived at the dealer John was busy with another customer, so Rick (sales manager) took care of us until John was available. He treated us with the same professionalism and courtesy as was shown to our daughter through the entire experience. Of all the car buying experiences we have had in the past, this was the by far the best. More

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After reading the excellent reviews on Hurst Autoplex Mitsubishi, my family and I decided to make the drive from Rockwall to Hurst yesterday morning to "possibly" buy a new Mitsubishi Outlander. The revi Mitsubishi, my family and I decided to make the drive from Rockwall to Hurst yesterday morning to "possibly" buy a new Mitsubishi Outlander. The reviews were very accurate. I don't think I have had a more pleasant dealership experience. First, Mr. Breece Higgins called me on the phone while we were on I-30, told me that he had read my e-mail and would pull out the SUV I have chosen to look at immediately. That was it! He did not try to get any more information or prolong the phone conversation unnecessarily, which has always been a big turn-off for me with past dealerships (and therefore made me very hesitant to leave my phone number in any dealership). Once we got to the dealership, we noticed a couple of customers walking around and looking at cars. The atmosphere was very relaxed. The staff inside were very friendly, courteous, and professional. Mr. Higgins treated us very well. His presentation of the SUV was concise, but answered accurately whatever questions we had. He made us feel very welcome and relaxed. When it was time to fill out paperwork -- and at this point I was very surprised and pleased that we were just "now" having to fill out "any" paper, as opposed to past experiences -- Mr. Higgins was very patient and accommodating. As I was transferred from Mr. Higgins' office to Mr. Kevin Sparger's office for financing, the staff greeted me and were asking a few personal questions as if I were a family guest. Mr. Sparger was just as friendly and professional. From what I have observed, they really looked like a big family and worked as a team. That was important to me because I was purchasing the 7-seater SUV for my parents and four (4) younger siblings. I did not want to end up at a dealership that only saw me and my family as customers for that day, but one that would go above and beyond to make sure we would become lifetime customers. Even though Hurst Autoplex Mitsubishi is almost 50 miles from where we live, I can't imagine going anywhere else for future vehicle purchases. They definitely deserve five (5) stars, and much more, customer loyalty. More

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Sales consultant, finance manager and General Manager were all very very nice and they expedited the whole process. The price of the new car versus trade in was great. Extra services like pulling the s were all very very nice and they expedited the whole process. The price of the new car versus trade in was great. Extra services like pulling the safety features up were appreciated too. everyone in the dealership worked together...and it was noted. I will recommend you to others! Thanks for making my daughters 1st purchase wonderful. More

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