Kevin Sparger | Page 4

Very helpful and Great Customer Service! I was looking for the right car for my family and I. I explained to Kevin that I was needing a reliable vehicle, and that I had my own financing. Kevi I was looking for the right car for my family and I. I explained to Kevin that I was needing a reliable vehicle, and that I had my own financing. Kevin did not turn me away or pressure me to use there financing like other dealers. The vehicle I saw online was the exact vehicle I saw and purchased. Kevin did not try to sell me another vehicle. I really like the fact that the dealership offer's a warranty. Kevin was very helpful with financing and he kept in contact with me. The vehicle I purchased so far so good I have had no complaints. More

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Above and Beyond Customer Service! Kevin was an amazing rep to deal with! He drove over an hour to bring me a car to test drive which then lead to my purchase, as well as worked with me Kevin was an amazing rep to deal with! He drove over an hour to bring me a car to test drive which then lead to my purchase, as well as worked with me through all the financing! Always incredibly friendly, patient, and prompt to respond to all questions/concerns that a new car buyer has making the process simple and stress-free! Best experience I could have hoped for! I highly recommend not only the dealership for great pricing but Kevin for a great sales experience! More

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Amazing customer service! Was in a hurry to purchase. New what we wanted and what he wanted our payments to be. WALA! Kevin worked his butt off. Best place ever. Was in a hurry to purchase. New what we wanted and what he wanted our payments to be. WALA! Kevin worked his butt off. Best place ever. More

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First Brand new car It's The Best Experience I have had with a Dealership, was not pressured at all to buy, and worked with me to fit my budget. It's The Best Experience I have had with a Dealership, was not pressured at all to buy, and worked with me to fit my budget. More

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Purchased 2014 Infrared Mitsubishi Mirage My wife and I recently purchased an Infrared 2014 Mitsubishi Mirage at Hurst Autoplex Mitsubishi in Hurst, Texas. The entire proces was painless. We My wife and I recently purchased an Infrared 2014 Mitsubishi Mirage at Hurst Autoplex Mitsubishi in Hurst, Texas. The entire proces was painless. We were needing to know before we came in if we could even afford the payment before test driving and deciding on a specific model or color. I put my application in online and received a call from Kevin Sparger about 20 minutes later. We discussed what our needs were and what our budget would be, and I asked if he could give me an estimate on the monthly payments. Kevin was more than happy to accomodate me, he actually gave me estimatess on both a 2014 Lancer and a 2014 Mirage, per my request. He calle dme back and gave me the figures and we were very pleased with the outcome, so my wife and I told him we'd meet him Saturday morning at 9 when he got there to look at the cars and test drive them. When Kevin came in it was less than 5 minutes and we were on the road test driving. When we returned to the dealership, we told Kevin what we wanted as far as the payment, and if he could get it in under that line we'd buy the vehicle then and there. Not only did he get us in that range he suggested running my wofe's credit as well to see if we could get a lower interest rate. I had not thought of this before, but when he did that it knocked 3.5% off of the interest which allowed us to be able to get GAP insurance and still be under our required payment. Kevin was on the ball, knew what he needed to do, and was there to help us, NOT JUST SELL A CAR... Kevin had us out test driving paerwork done and driving off the lot (including the make ready time for the vehicle) by 11:15 that morning. A 2:15 car purchase wow, excellent service. John finished the paperwork with no haggling. Thank you to both Kevin and John More

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Bought new lime green Mitsubish Mirage 2014 This was a very good, smooth and honest experience. I was able to do most everything online and by phone including price negotiation and applying for This was a very good, smooth and honest experience. I was able to do most everything online and by phone including price negotiation and applying for financing. There was little pressure or other B.S. I live out in the country (64 mile drive) and they were willing to work with me. They had the car ready to go just as they said they would - all I had to do was sign the paperwork in person. Very easy. Car was delivered exceptionally clean and complete. Thanks! More

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Buying experience Kevin went above and beyond to locate the car I wanted and get it to the dealership. He kept me informed during the process and it went seamlessly. Kevin went above and beyond to locate the car I wanted and get it to the dealership. He kept me informed during the process and it went seamlessly. I would happily do business with Hurst Autoplex again. More

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Awesome! They went above and beyond for us! Especially Kevin Sparger!! I was very picky and he just kept working with me! Awesome customer service! Would recom They went above and beyond for us! Especially Kevin Sparger!! I was very picky and he just kept working with me! Awesome customer service! Would recommend to everyone! Thank you again! More

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The sales process with this dealer was fantastic from start to finish. I worked with John Curry during the sale and he did a great job answering all my questions and never made me feel he was pushing me start to finish. I worked with John Curry during the sale and he did a great job answering all my questions and never made me feel he was pushing me towards the finish line. John, Rick and Kevin made the final sales paperwork process flow smoothly. I have never gone through a car sales process this quickly and yet I've never been happier with my choice. I would easily recommend this dealer to anyone. More

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My experience was worth the two hour drive because everyone was very professional and friendly. They worked very hard to help me own my very first brand new car. I truly appreciate the relaxed and u everyone was very professional and friendly. They worked very hard to help me own my very first brand new car. I truly appreciate the relaxed and unpressured first time experience buying a brand new car. I have already highly recommended this dealership to friends and family! More

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