Kevin Vaughn | Page 2

I purchased a 2022 Sienna at Tom Wood Toyota in February 2022. When I first called their office, Sam answered my call and introduced me to Kevin Vaughn, our sales consultant. Kevin was super attentive and a 2022. When I first called their office, Sam answered my call and introduced me to Kevin Vaughn, our sales consultant. Kevin was super attentive and answered any question we had. At the beginning we were debating between Highlander and Sienna. Kevin got us to test drive a Highlander. At the time they didn't have a Sienna in stock but a few days later he managed to let us see a Sienna that they received. Then we put a down payment to reserve a Sienna. Kevin kept us updated from time to time during the ~1 month waiting period and messaged us the day before its delivery. On the day of the delivery, we first test drove it (yeah, it was crazy that we had not driven it till then). He was very patient as we made our final decision. As we finished the initial paper work before moving to the finance officer, I had to make a phone call. It was very gracious for them to offer an office for me to use for an hour. I brought in my SUV for a trade-in. They gave me a lowball price (I think) so I didn't take it. At the finance officer's office, the finance officer first put a BS fee on the invoice that we argued for a while and eventually he agreed to take it off. At the end the finance officer apparently became impatient (at least) and didn't bother to leave his eyes off the computer when we left. As we are leaving with our new Sienna, Kevin explained a lot of functionalities that was new to us. He always gives you the right size of information and does not bore you with the information you already know. He does not oversell you something you don't need. Although the experience with finance officer wasn't great, our experience with Tom Wood Toyota was positive overall. Would definitely recommend Kevin. More

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Greeted upon arrival, and service was fast! Would highly recommend for all your service needs! recommend for all your service needs! More

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The Tom Wood team and our salesperson Kevin Vaughn where fantasic to deal with. They were not pushy or difficult. They showed us many options and made the car buying purchase like working with family. To fantasic to deal with. They were not pushy or difficult. They showed us many options and made the car buying purchase like working with family. Tom Wood throws in some extra's with the purchase. I highly recommend. Great people and experience. More

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Kevin Vaughn and the Tom Wood team were great to work with. They greeted me as I arrived, went through the car thoroughly, listened to what I was looking for, and sold me a car without being pushy. Kev with. They greeted me as I arrived, went through the car thoroughly, listened to what I was looking for, and sold me a car without being pushy. Kevin was really straightforward and honest and the friendliest salesman I have ever worked with. Jeff in finance was great as well. He has a job to do and he does it without being pushy or shady like a lot of finance guys. The sales manager, Josh Tharp, was also friendly and took the time to talk to me and make sure everything was taken care of and I was all set. I will definitely recommend this dealership to others and would buy here again. This was truly a great car buying experience. More

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I had a great experience with salesperson Kevin Vaugh at this dealership! Very knowledgeable, honest and no pressure! Easiest car buying experience I’ve had! I highly recommend this dealership and Kevin! this dealership! Very knowledgeable, honest and no pressure! Easiest car buying experience I’ve had! I highly recommend this dealership and Kevin! More

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I drove from over 2 hrs away to do business with Tom Wood Toyota. The best car buying experience that I’ve ever had! I’ve owned several different brands of vehicles and done business with many dealerships bu Toyota. The best car buying experience that I’ve ever had! I’ve owned several different brands of vehicles and done business with many dealerships but Tom Wood Toyota gave me the best car buying experience ever. Tom Wood should be at the top of your list if you’re looking to buy a new vehicle. You will not be let down. More

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Kevin was very helpful and fun to work with. I good experience and friendly atmosphere.. Seriously need I say more.. I am out of words! experience and friendly atmosphere.. Seriously need I say more.. I am out of words! More

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The truck I wanted to test drive was ready for me when I arrived for my 10am appt. My sales rep and the Finance Dept made things easy and I was on my way. At age 65 this was one of my best car buying expe arrived for my 10am appt. My sales rep and the Finance Dept made things easy and I was on my way. At age 65 this was one of my best car buying experiences. =) No complaints about Tom Wood Toyota. More

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Kevin was easy to work with, got me the deal I was wanting and stayed after closing to complete the sale. I would highly recommend Kevin when buying a car from Tom Wood Toyota wanting and stayed after closing to complete the sale. I would highly recommend Kevin when buying a car from Tom Wood Toyota More

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Very pleasurable experience working with Kevin Vaughn. I highly recommend working with him . He was very informative , offered many options, honest , and not pushy at all . highly recommend working with him . He was very informative , offered many options, honest , and not pushy at all . More

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