Kevin Vaughn | Page 6

Very clean calm dealership Was a very pleasant experience, Kevin was easy to talk to and was very knowledgeable about the Toyota Camry we bought. the car is wonderful and it was Was a very pleasant experience, Kevin was easy to talk to and was very knowledgeable about the Toyota Camry we bought. the car is wonderful and it was nice to have a calm easy experience buying a car. First time to this dealership and I really like it very clean and the service arear is nice. I will be coming here to get my new car serviced. I recommend anyone looking for a New Toyota to come to this dealership first you will enjoy it as much as i did. More

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Wow Factor I called initially to put money down to hold on a Jeep. I was told I could not do this so made an appointment to come into the dealership. When I go I called initially to put money down to hold on a Jeep. I was told I could not do this so made an appointment to come into the dealership. When I got there they handed me to keys to look at the jeep. I was then told it was sold. I was not very happy as they told me they would call if it sold. Needless to say I was upset. Mainly because I did not think the jeep was sold. I told the salesman if the deal falls through, call me. I was called the next day and the jeep was back. The jeep was not sold but a sales manager at another Tom Wood dealership wanted it but then decided he did not and the jeep came back. So the management at the dealership were not telling the truth. I wanted the jeep so I went back in. Then I was told that the price was the price and there was only a 200.00 mark up. I believe that was also not the truth. I wanted the jeep so I paid for it. I know they are in it to make money but not being truthful will cause a review like this. After I purchased the jeep I noticed driving at 70 the jeep pulled. I did not contact Tom Wood because I signed off on the We Owe. I had to get the jeep aligned and had to get new shocks as there was an issue with them as well. Then I took the tops out and saw all the scratches. I should have looked before I bought it but you would think that they would take pride in what they sell and make it right before it is sold. My gut tells me that there is probably something else wrong with the jeep or the service manager at the other Tom Wood dealership would not have decided against it. I guess what they say is true, buyer beware. Sad that it is this way. I guess I would think twice before I look at any Tom Wood dealership to purchase a car. More

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Tom Wood Works Ed did a great job at explaining options, customer service, what our expectations should be from them and did it in a friendly relaxed manner. We wer Ed did a great job at explaining options, customer service, what our expectations should be from them and did it in a friendly relaxed manner. We were compelled (not pushed into) to buy due the way we were treated as well as with the overall pricing and commitments. It was a win-win situation for all concerned parties! 4 out of our last 5 vehicles have been purchased at a Tom Wood Dealership. That should tell you something! More

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Kevin Vaugh was my Sales Consultant. I had been looking for two months for a vehicle. I finally made the drive out to Whitestown and I couldn't be happier that I was my Sales Consultant. I had been looking for two months for a vehicle. I finally made the drive out to Whitestown and I couldn't be happier that I did. Kevin was seriously the best Sales Consultant I worked with out of I can't even tell you how many dealerships. He wasn't pushy and blowing up my phone like the rest of the places I was working with. I told him what I was looking for and he pulled it right up for me. When I asked for information on the vehicle he sent it right away to me. He was very cool and down to earth. Also very honest. I couldn't be happier with my experience. This has been a very stressful process up until we started working with Kevin. Thank you so much for all that you did Kevin, I love my new truck! More

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Prompt, speedy service Both the internet representative, Sam, and the salesman, Kevin, were very prompt to return email or text messages. The actual transaction at the deal Both the internet representative, Sam, and the salesman, Kevin, were very prompt to return email or text messages. The actual transaction at the dealership was speedy as well. More

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New Car Purchase Kevin was very friendly and personable. He performed his job without being pushy, which makes the car buying experience far less stressful. Would r Kevin was very friendly and personable. He performed his job without being pushy, which makes the car buying experience far less stressful. Would recommend working with him. More

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Fantastic, personable and helpfu I think Tom Wood dealership is great addition to the community. Great service with a true team approach to service. Love Tom Wood. They are terrifi I think Tom Wood dealership is great addition to the community. Great service with a true team approach to service. Love Tom Wood. They are terrific More

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First time Toyota buyer If you are in the market for new or used... check out Tom Wood Toyota, Whitestown. We had a great experience with both our salesman, Kevin Vaughn, an If you are in the market for new or used... check out Tom Wood Toyota, Whitestown. We had a great experience with both our salesman, Kevin Vaughn, and the dealership. More

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2019 Corolla Outstanding Service. They stayed after hours and waited on us. Cleaned and detailef the car , filled it up with gas and even brought us beverages whil Outstanding Service. They stayed after hours and waited on us. Cleaned and detailef the car , filled it up with gas and even brought us beverages while we waited More

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Great experience Our Salesperson was Kevin Vaughn and from the very beginning he made us feel as though he was there to serve us. He was honest and caring and was will Our Salesperson was Kevin Vaughn and from the very beginning he made us feel as though he was there to serve us. He was honest and caring and was willing to answer all of our questions. The managers were nice and at no time did we feel pressured. All in all I would say we had a great experience and would return to do business. More

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