Khalil Ghanayem | Page 17

Numbers could be more transparent at the end Khalil was the salesperson I worked with and he was outstanding. Not being commissioned based on price but per until meant that not only did he help m Khalil was the salesperson I worked with and he was outstanding. Not being commissioned based on price but per until meant that not only did he help me find the right car, he coached me.out of bad decisions that went against what I told him I was looking for. For example, I looked at a swanky Mazda5 (I had requested to) and he was straight with me about having said I was looking for something not flashy and reasonable to maintain (The Mazda5 has a ton of electronics, and a high end wheel package). Everything was great when I brought my wife and she drove the top 2 choices for our needs. We knew the sale price as they price up-front pricing. The only frustration was how long it took after we said "We'll take this one." At that point it was Khalil and his team lead Paul (also super nice) trying to balance out numerous customers on a busy day. When USAA failed to outline some details and I inquired about financing through Auction Direct, all the extra packages came out. Various prices for financing were given with all the extra packages included and I became frustrated as I had been consistently adding costs together. I should note Khalil and Paul we're up front about everything when I asked, but I had to read through and ask. Some of the disclosure forms ask for initials before th documents get to you for review. In the end, I was a stickler for seeing everything and understanding everything before moving on. It was clear they were running through the process Auction Direct expects of them (even Khalil had to get me to sign sheets saying I had been offered packages but declined). The first 80% of the experience was great. Being clear on the details, costs and fees wasn't shady, but it could have been MUCH more direct and not taken 2 hours considering my loan approval came in after 20 minutes. Knowing all of that, I am highlyikely to use them for monitoring Warranty issues and purchasing vehicles in the future. More

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Best way to buy a new vehicle Great personal attention. They listen to what I was looking for. Never pressured. Real good experience. I would definitely recommend for anyone that’s Great personal attention. They listen to what I was looking for. Never pressured. Real good experience. I would definitely recommend for anyone that’s looking for a new used car, give them a chance! More

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Great dealership! Quick, simple, and very friendly! Many great options and there was no pressure! Great warranty! Very understanding and easy going of us with the kids Quick, simple, and very friendly! Many great options and there was no pressure! Great warranty! Very understanding and easy going of us with the kids we brought along! We would highly recommend this dealership to anyone!! More

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Awesome car buying experience!! The whole experience was painless and easy! My dealer, Khalil, was friendly, honest, to the point and answered any and all questions. He was not pushy The whole experience was painless and easy! My dealer, Khalil, was friendly, honest, to the point and answered any and all questions. He was not pushy and did not pressure me into anything. After making my decision, the process was quick, with help from Paul, they made sure to accommodate my financial needs to get me the best rates and coverage. The atmosphere was laid back and very welcoming with some drinks and room to breathe. I was very nervous at first since this was my first "big" car buying experience, but I am so grateful I traveled from Greensboro to buy from them! Walked away with an amazing car at an amazing rate! More

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Great Service My Sales Rep. was amazing and very polite. He had us in and out with all paperwork ready in advance! He was on it! This is the reason why my family me My Sales Rep. was amazing and very polite. He had us in and out with all paperwork ready in advance! He was on it! This is the reason why my family members get their cars from Auction Direct. More

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Excellent service My dealer was very kind and made me so comfortable. He provided lots of information of the car that I wanted to buy. Finally, My purchase was very sat My dealer was very kind and made me so comfortable. He provided lots of information of the car that I wanted to buy. Finally, My purchase was very satisfied and really appreciate to my dealer. More

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Awesome experience with Khalil I had a great time at Auction direct I was told to see Khalil and i know why he is awesome he takes time and works with you there was no feeling of be I had a great time at Auction direct I was told to see Khalil and i know why he is awesome he takes time and works with you there was no feeling of being push into anything and with having a limit on things he was able to match it with a car that would be able to help me for years to come . Take the time to get in touch with Khalil he will surpass any expectations and help you get into a car More

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Informative, great value, and pressure free buying We were amazed at how easy Auction Direct made buying a car. Khalil gave us room to shop, and helped close the deal within our budget. We had been bad We were amazed at how easy Auction Direct made buying a car. Khalil gave us room to shop, and helped close the deal within our budget. We had been badgered at other dealerships with snarky salespeople, but after seeing the selection and pricing, we knew Auction Direct was the place for us. We rolled out same day with the van of our dreams! Awesome place and awesome people. More

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Great salesperson. Great deal. Thanks I had a great salesperson in Kalial, great car, warranty, and deal. My wife and I would return to buy again and recommend to friends.Thanks again. I had a great salesperson in Kalial, great car, warranty, and deal. My wife and I would return to buy again and recommend to friends.Thanks again. More

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Awesome experience! Drive 200 miles and saved 2000$. Easiest car buying experience I've had to date. Next time I buy a car I will be making the drive again. My salesman K Drive 200 miles and saved 2000$. Easiest car buying experience I've had to date. Next time I buy a car I will be making the drive again. My salesman Khalil was super easy to deal with and made experience fast and simple (Y'all need to give this dude a raise!) More

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