Khari Hightower

Had an 8 am appointment. They must have not started working on my car until the afternoon because it took them until 5 pm to diagnose my car with something a kid at autozone They must have not started working on my car until the afternoon because it took them until 5 pm to diagnose my car with something a kid at autozone diagnosed in 5 minutes that I left them a note about. Because of that, they had to keep the car an extra day and offered no loaner car, money for an uber, or compensation for renting a car, even though I told them 3 weeks in advance I would need a loaner car if they kept it an extra day. Also charged too much for service. I would avoid this place at all costs. You’ll get better service literally anywhere else. More

by GROMENALEC Verified Customer Verified Customer

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Knowledgeable, kind, friendly, nice, pleasant atmosphere nice experience. Would definitely refer other people to this business nice experience. Would definitely refer other people to this business More

by DMJACK43 Verified Customer Verified Customer

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Excellent customer service. Knowledge of the car.. Was in and out with my car. Loved it. Knowledge of the car.. Was in and out with my car. Loved it. More

by rabhamiton97 Verified Customer Verified Customer

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For months, I was trying to get into the car that I wanted. Robert made it happen. All I had to do is work on my credit and when I called them back, he told me to come in and I drove off the lot with m wanted. Robert made it happen. All I had to do is work on my credit and when I called them back, he told me to come in and I drove off the lot with my car, but I wanted More

by clabbott1165 Verified Customer Verified Customer

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VW of Springfield is a very good place of business when purchasing a vehicle or service purchasing a vehicle or service More

by jahlovsme099 Verified Customer Verified Customer

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