Kim Couvillion

i received exceptional Customer Service definitely something to be mocked by other dealerships the staff was SUPER courteous and professional but yet very friendly Marcelle and Ms Kim and the man that something to be mocked by other dealerships the staff was SUPER courteous and professional but yet very friendly Marcelle and Ms Kim and the man that sits next to Ms Kim tended to every question and ANY concern of mine Along with the Service Mgr Pat Guillory this type of service is something u don’t see anymore with the world we live in Definitely 5🌟 i will recommend yall to all my friends because of this !!! i Love my car superb in class top notch as well as the staff 💯I WILL DEFINITELY DO BUSINESS AGAIN ..... KUDOS TO THESE INDIVIDUALS MOSS IS BOSSSS JUST LIKE THE COMMERCIAL.. Made me feel like Family !!! More

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The facility is amazing and very clean. The entire staff is very friendly and professional! I wouldn’t want to take my vehicle anywhere else. is very friendly and professional! I wouldn’t want to take my vehicle anywhere else. More

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Excellent dealership with excellent service! The manager Pat was so helpful. Ms. Jenn helped choose the perfect car. Mitch helped me with getting it fixed and with insurance! Pat was so helpful. Ms. Jenn helped choose the perfect car. Mitch helped me with getting it fixed and with insurance! More

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Very efficient and courteous staff. Service was done in a timely manner. Explained was was recommended and also the service to the vehicle. Good job ! a timely manner. Explained was was recommended and also the service to the vehicle. Good job ! More

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Very friendly and respectful. Went out of her way to help. She met every need an question I had. Felt like family. She kept me updated on my service work. help. She met every need an question I had. Felt like family. She kept me updated on my service work. More

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Moss Motors of Lafayette Louisiana took care of me for Moss Motors of Lafayette Louisiana took care of me for my A7 Service maintenance on my Mercedes. They have always been very nice and helpful to me. Moss Motors of Lafayette Louisiana took care of me for my A7 Service maintenance on my Mercedes. They have always been very nice and helpful to me. More

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The service representative Kim was very friendly and helpful. The service was wonderful. I was treated as a valued customer. The overall visit was excellent. helpful. The service was wonderful. I was treated as a valued customer. The overall visit was excellent. More

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I had a wonderful service experience thanks to Kim. She is wonderful., and always goes beyond the call of duty to make certain I have a pleasurable experience. is wonderful., and always goes beyond the call of duty to make certain I have a pleasurable experience. More

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Great management and such personal customer service. The kind of service that even surpasses the expected service in this price point. Never heard the word no kind of service that even surpasses the expected service in this price point. Never heard the word no More

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Me. Kim is always Very accommodating! Kind and thoughtful staff! Outstanding customer service! Always a pleasure visiting the dealership! Marcell was also very nice and helpful;)! staff! Outstanding customer service! Always a pleasure visiting the dealership! Marcell was also very nice and helpful;)! More

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