Kim Couvillion | Page 5

Check non-start issues and low tire pressure Took care of issues quickly and efficiently. Good service experience. Replaced car battery and put new warranty tire on. All done within an hours time Took care of issues quickly and efficiently. Good service experience. Replaced car battery and put new warranty tire on. All done within an hours time frame of entering the department. More

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EXCELLENT!! Service was the absolute BEST!! Service advisor was the BEST! The team was amazing!! My husband & I would highly recommend this location to everyone!! Service was the absolute BEST!! Service advisor was the BEST! The team was amazing!! My husband & I would highly recommend this location to everyone!! Everyone had a big smile, very nice!! We just Love it there!! The Jones. More

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A Service and rear brakes The people in the service department are so personable. It is always a pleasure to deal with them. And the service is A+. I’m confident when I leav The people in the service department are so personable. It is always a pleasure to deal with them. And the service is A+. I’m confident when I leave the dealership that my vehicle is in tip top shape. More

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Excellent Friendky & Reliable Service with a smile 😃 I will not use any other dealership but Mercedes of Lafayette. They are the Best. The have a loaner when needed & it’s clean & a very nice loaner car. I will not use any other dealership but Mercedes of Lafayette. They are the Best. The have a loaner when needed & it’s clean & a very nice loaner car. More

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Excellent service The reason I give Kim and Jennifer 5 stars Is because they make my busy life easy as possible when I bring my car in for service. I would gave them The reason I give Kim and Jennifer 5 stars Is because they make my busy life easy as possible when I bring my car in for service. I would gave them 6 stars if I can More

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The BEST Service Department Mercedes Benz of Lafayette has the WORLD’s BEST Service Advisors. Chad Leblanc and Kim Couvillion are AMAZING and make EVERY visit feel as though you Mercedes Benz of Lafayette has the WORLD’s BEST Service Advisors. Chad Leblanc and Kim Couvillion are AMAZING and make EVERY visit feel as though you are SUPERSTAR...giving you the Red Carpet Treatment. I drive from Lake Charles, LA to have my vehicle serviced by them. It is WORTH every mile. Thank you all for such WONDERFUL SERVICE!!! I give you all A Billion STARS???????????????????????????????????????????????????????? More

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Service My vehicle needed the B3 service. From the day I called to schedule an appointment, everyone was friendly and very professional. Always pleased with t My vehicle needed the B3 service. From the day I called to schedule an appointment, everyone was friendly and very professional. Always pleased with the service! Thank you Moss Motors!!!! More

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Impressive place and service Very nice place with lots of amenities. Very clean. The dealership is new and fancy and the service people friendly and courteous. They were able to s Very nice place with lots of amenities. Very clean. The dealership is new and fancy and the service people friendly and courteous. They were able to service my vehicle quickly and completely. More

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Excellent Service Department Excellent service! Friendly professional staff! Pleasant waitng area! Will recommend Mercedes Benz to fellow owners! Kim was extremely helpful. S Excellent service! Friendly professional staff! Pleasant waitng area! Will recommend Mercedes Benz to fellow owners! Kim was extremely helpful. She even helped me transfer items from the loaner vehicle to my own SUV. More

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Great new location I have been buying cars from Moss Motors at the Surrey Street location over 20 years and have always used their service department. Now I have only 3 I have been buying cars from Moss Motors at the Surrey Street location over 20 years and have always used their service department. Now I have only 3 minute drive to the high tech showroom and service department on a Johnston Street location! Lester Jones has been the best sales friend and knows how to close the deal! More

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